Genesys/ Consultant Specialist

Some careers shine brighter than others.
If youre looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

In this role, you will:

. The job holder will be qualified as Bachelor of Engineering (Electronics and Communications) or equivalent.
. The ideal candidate for this role will have excellent Technical & Communication skills
. Experience of at least 10 years only on Genesys & within Telecommunication having worked on Contact Center Technologies
. Experience in Financial industry would be preferred

To be successful in this role, you should meet the following requirements:

. SIP detail knowledge- 7 to 8 out of 10 (on a scale of 1 to 10)
. Good experience on Framework & HA

Youll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by - HSBC Software Development India