Manager IC

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions

Why join us?

• Global Trustee & Fiduciary Services maintains oversight of activities in Funds in line with regulatory requirements of different locations wherever trustee services are provided by Securities Services.The function in Kolkata provides administrative support to teams located in United Kingdom, Luxembourg, Hong Kong, Singapore, Bahrain and Qatar.

The Opportunity:

• 100% of time spent in processing / technical aspects of the process (as outlined below)

• Lead User Acceptance Testing for the business (as and when required)

• Lead Projects for both business partners and GTFS (based on business objectives, targets and requirement)

• Overseeing indirect reports, as and when deemed required by business

• Regular liaison with business partners

• Identify and reduce manual processes for enhanced operational control. Support and implement technology up gradation.

• Act as per the role of DBIRO for captured roles. Complete IOC for captured roles

What you’ll do:

Impact on the Business/Function

• To acquire a broad understanding of the fiduciary administrative tasks and to keep abreast of any amendments made by the on shore jurisdictions to operational procedures Devise and analyze MI requirements/processes to ensure the tracking mechanism is reflective of the current business activities and its ability to measure the team’s performance.

• Ensure that business data requirements are completed accurately and supporting statistics/reports/returns are presented to business/management within agreed timescales.

• To plan for standardization of processes by sharing the best practices. With the aim to enhance cost effectiveness and efficiencies

Customers / Stakeholders

• Process productivity and quality targets are set, monitored and achieved to ensure optimum resource utilization and achievement of business objectives and customer SLA’s
  

• Drive rigorous and customer centric Quality Campaigns and initiatives to increase Quality awareness in the team.

• Problem situations are proactively identified and resolved to give maximum customer satisfaction and escalated where necessary. Appropriate measures are taken to improve quality and prevent recurrence.

• Establish and maintain effective relationship with customer business areas and identify areas of service improvements. Be the first escalation point in resolving issues with the Business Partner on a timely & ongoing basis.

• Ensure packs are delivered with quality and within set deadlines.Additional focus on priority clients and strategic approach on valuations should be done keeping the priority clients in mind.

Leadership & Teamwork

• Procedural changes/new initiatives are reviewed, agreed with the business areas, fully communicated to staff and implemented.

• Create an environment where skills and knowledge is openly shared to achieve department and business goals.

• Create a strong succession planning / effective cross training to eliminate key person risk associated with self / team members.

Operational Effectiveness & Control

• To ensure control measures/checkpoints are established to scrutinize exceptions/errors to prevent any operational losses and reviews on these measures are constantly performed.Procedural changes/new initiatives are reviewed, fully communicated to and implemented.

• Review Contingency requirements on a periodic basis and invoke relevant business recovery measures as necessary. Carry out effective Operational Risk Assessment by monitoring and implementing risk mitigating plans.

• Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators

• To be aware of the Operational Risk scenario associated with the role, and to ensure that all actions during your employment with HSBC take account of the likelihood of operational risk occurring. Ensure escalation process is in place and is effective

• Ensure that all of the fiduciary administrative tasks operating procedure are followed with management of risks (if any).Continually assess the risks inherent in department processes and procedures.

• Undertake a programme of fiduciary administrative tasks as assigned, in accordance with all relevant internal, legal,Bank and Group Compliance Policies and procedures.

• Resolve complex enquiries and queries on time and in accordance with current guidelines.

• Assist in the review of procedures.

• Provide assistance to the AVP in line with senior administrator role. Assistance includes but is not limited to:

• Assist with the flow of work within the team.

• Carry out checking of colleagues’ work.

• Act as a point of reference for training purposes.

What you will need to succeed in the role:

• Bachelor’s degree in accounting or qualifications to accounting/finance industry.

• 3-5 years of relevant Funds administration experience.

• Ability to monitor and meet operational goals

• Should have an eye for detail and a strong analytical mind.

• Complete understanding of Trade Life Cycle

• Excellent knowledge of Capital Markets and Financial instruments.

• Excellent knowledge in accounting principles and fundamentals of Accounting.

• Excellent knowledge in NAV Calculation process with clear understanding of the E2E Fund Accounting Model.

• Ability to update, manage and analyze MI related activities.

• Efficient Time Management and ability to multi task work and priorities to meet defined deadlines

• Effective communication skills

• Proactive in implementing and driving solutions.

• Ability to build excellent rapport and working relationship with other departments and jurisdiction thus ensuring smooth operations.

• Should have demonstrated behavior in line with HSBC values throughout

• Understanding of GAV-NAV Activities

• Previous experience in performing & reviewing funds in A&V/IFS/GTFS working areas

• Strong working knowledge on MSOffice

What additional skills will be good to have?

• Knowledge of Derivatives Instruments

• Expert in Accounting Knowledge

• NAV Reconciliation

• Additional qualifications related to financial industry will be given preference

You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***