Senior Analyst, Transaction Monitoring Operations

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Analyst, Transaction Monitoring Operations.

Business: Risk & Compliance

Principal responsibilities

• Review the alerts generated by TM systems and ensure the anomalous activities are escalated appropriately in accordance with regulatory requirements where appropriate.
• Pro-actively gather intelligence from media reports and appropriate websites to identify customers of HSBC involved in crime/ML/terrorism etc. Build on their knowledge of latest Anti Money laundering trends.
• Using the systems available to review the authenticity of the transaction within each alert i.e., check the principal activities of the customer to ensuring trading patterns or transactional activities are not unusual. Document rationale for actions taken when investigating alerts. Adhere to the process requirements in accordance with established procedures and set standards.
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  Complete assigned tasks independently in the established timeframe as per the process benchmarks. Achieve the levels of productivity and quality as per the standards, agreed for the process.
• By adhering to all relevant processes/procedures and by liaising with Compliance department through Line management about new business initiatives at the earliest opportunity.
• Provide precise and concise questions and requests of relevant supporting documents during Request for Information (RFI) process to address specific concerns while maintaining customer satisfaction.
• Demonstrate comprehensive knowledge and risk-based decisioning on conducting in depth investigations. Issues / problems are effectively investigated and resolved or are appropriately referred to appropriate stakeholders with recommendations.
• The jobholder will also adhere to and be able to demonstrate adherence to internal controls and to all relevant procedures, keeping appropriate records and, where necessary, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Regulatory and Bank’s compliance policy by containing compliance risk in liaison with Group and regional Compliance functions. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• Ensure performance always meets the requirements of any relevant service level agreements and adheres to, Market, Regional, Group and Regulatory policies. Build on the knowledge of latest financial crime trends. Actively seeks out, shares, and encourages the adoption of best practice within and across teams.
• Work effectively and professionally with teammates and colleagues across Investigations and the wider organization.
• Act as Operations subject matter experts supporting colleagues new to the organization or the queue.

• Graduate in any discipline.
• Knowledge of financial crime risk indicators.
• Good spoken and written communication skills with the ability to draft written summaries and communicate conclusions effectively in a clear, concise and professional manner.
• Good critical thinking and analytical skills. Ability to make informed risk-based decisions and support with robust supporting rationale.
• Experience of analysing transaction data, along with customer data and external research finding, to assess whether activity is unusual and poses possible financial crime risk.

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• Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix organisation.
• A motivated self-starter who has the ability to work effectively alone and under pressure.
• Capable of picking up, and applying, new ideas/concepts quickly with positive can do attitude.
• Prior TM / AML / KYC / Compliance, investigations experience of 2+ years.
• ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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