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Job Description
- As a Customer Support Representative, you will be responsible for attending and managing non-sales inbound calls, resolving issues or escalating them to relevant teams such as Ops, Sales, CX, and Tech. You will update all customer interactions accurately in the CRM system and diligently follow up on open tickets until closure. Your approach should be professional, empathetic, and solution-driven to ensure high-quality service delivery. Additionally, you will collect customer feedback to further enhance service quality.
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Skills
Customer SupportService DeliveryDeliveryCustomer SupportInbound VoiceTeleperformanceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
17 Oct 25, 03:31 PM IST
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