Issues Communications Leader, Asia Pacific

Department Icon Digital Marketing/Marketing
98+ Applicants
Posted: 3 months ago
4-8 years
Bengaluru
work from office

Posted: 3 months ago
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Applicants: 98+
Job Description
About Company
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Job Description

Our Corporate Affairs team drives broad, cross-company reputation and positioning initiatives and brings together complementary functions that shape perceptions of the company and speak to specific audiences: IBMers, top tier reporters, industry analysts, government officials and current or potential clients.

As part of the Corporate Affairs team, our Issues & Crisis Communications professionals help IBM shape and launch responses to sensitive topics and fast-moving developments with real potential to impact IBMs reputation and bottom line. They partner with colleagues across IBM to craft the companys stance in response to major moments, from natural disasters to geopolitical events and events that touch IBMs ability to serve its global clients. They are sources of strategic counsel, context, and sound judgement during tense situations.

In this newly created role, your key responsibilities will include:

  • Leading issues and crisis communications planning and execution across APAC and serving as a regional point of contact for sensitive topics, coordinating with global and local teams.
  • Identifying emerging threats in the APAC market and partnering with colleagues across IBM as well as outside advisors to build strategies to mitigate potential impacts on the company's reputation.
  • Monitoring digital forums, traditional media and internal channels for discussion of sensitive issues, and analyzing trends in those conversations to help shape response strategies.
  • Working with members of the media and other outside voices to help ensure accuracy and proper context in coverage of and commentary on IBM.
  • Establishing a strong internal network across corporate functions and business teams so that the proper range of stakeholder inputs are included in crisis communications plans and activities.
  • Partnering with corporate Crisis Management Teams (CMTs) in APAC to contribute communications expertise to IBM's broader management of major events, from natural disasters to societal moments.

Our team offers a dynamic blend of personal flexibility and a thriving in-office environment. This role requires three days of in-office presence per week, with two days for remote work.

Required education
Bachelor's Degree
Required technical and professional expertise
  • 7+ years experience in a corporate communications, public affairs and/or media relations with an emphasis on issues and crisis.
  • Ability to operate independently during hours of limited connectivity with the U.S. team, while also collaborating effectively across global time zones to maintain alignment and coordination.
  • Impeccable writing skills, with heavy emphasis on brevity, clarity, and impact.
  • Ability to rapidly gather facts from across a large global enterprise and distill them into actionable insights.
  • Looking to get Placed? Try our Placement Guarantee Plan

    Curious learner who quickly develops an understanding of a wide range of subjects, and understands and applies feedback.
  • Growth-minded and willing to adjust ways of working and communication approaches to meet the objective at hand.
  • Collaborative team player who is enthusiastic about partnering across teams inside and outside of Corporate Affairs.
Preferred technical and professional experience
  • Proven ability to manage complex issues across diverse cultural and regulatory environments.
  • Strategic communication and project management skills.
  • Ability to simultaneously advance sensitive, high visibility projects with potentially overlapping timelines.
  • Innovative and proactive problem solver who enjoys complex projects that do not always have a clear answer.

Skills

Corporate AffairsProject ManagementMedia RelationsCounselCrisis CommunicationsMediaCorporate CommunicationsWriting Skills

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About Company

The American multinational technology company known as the International Business Machines Corporation (IBM), affectionately dubbed Big Blue, is headquartered in Armonk, New York, and operates in more than 175 countries worldwide. Renowned as the largest industrial research entity globally, IBM boasts 19 research facilities spread across a dozen countries, holding the record for the most annual U.S. patents generated by a business for an unprecedented 29 consecutive years, spanning from 1993 to 2021.

Established in 1911 as the Computing-Tabulating-Recording Company (CTR), IBM initially served as a holding company for manufacturers specializing in record-keeping and measurement systems. It underwent a name change to "International Business Machines" in 1924, swiftly emerging as the foremost manufacturer of punch-card tabulating systems. Throughout the 1960s and 1970s, IBM's dominance soared with its pioneering IBM mainframe, notably the System/360, which cornered 80 percent of the U.S. computer market and 70 percent globally.

In the 1980s, IBM ventured into the microcomputer market with its groundbreaking IBM Personal Computer, widely recognized as the PC, marking one of the company's most successful products. However, due to oversight in intellectual property protection, IBM faced challenges from emerging competitors, leading to a decline in its market share. Nonetheless, the openness of the PC platform ensured its enduring popularity as a microcomputer standard.

From the 1990s onward, IBM embarked on restructuring initiatives, divesting from commodity production, including the sale of its personal computer division to the Lenovo Group in 2005. Subsequently, IBM shifted its focus to computer services, software, supercomputers, and scientific research. Its supercomputers consistently rank among the world's most powerful since the turn of the millennium, with a notable milestone in 2001 as the first company to amass over 3,000 patents in a single year, surpassing this feat in 2008 with over 4,000 patents. As of 2022, IBM holds an impressive portfolio of 150,000 patents.

As a venerable technology giant, IBM has been credited with numerous technological breakthroughs, including the automated teller machine (ATM), dynamic random-access memory (DRAM), the floppy disk, the hard disk drive, the magnetic stripe card, the relational database, the SQL programming language, and the UPC barcode. Additionally, IBM has made significant strides in advanced computer chips, quantum computing, artificial intelligence, and data infrastructure. Its employees and alumni have received prestigious accolades for scientific research and inventions, including six Nobel Prizes and six Turing Awards.

IBM is publicly traded and part of the Dow Jones Industrial Average, ranking among the world's largest employers with over 297,900 employees globally as of 2022. Despite facing relative challenges within the technology sector, IBM maintains its position as the seventh-largest technology company by revenue and the 49th largest overall, according to the 2022 Fortune 500. It consistently garners recognition as one of the world's most recognizable, valuable, and admired brands.

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Application Deadline

25 Apr 26, 04:53 PM IST

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Issues Communications Leader, Asia Pacific

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