Icertis - Senior Functional Consultant - Professional Services

Description
We are seeking a Senior Functional Consultant with expertise in reporting, data warehousing, and business analytics to lead implementations of our AnalyticsAI solutions. This role requires a blend of functional consulting skills, data fluency, and strategic thinking to deliver impactful AI-driven insights for enterprise clients. You will act as the primary liaison for customers, guiding them through solution design, configuration, and deployment while ensuring alignment with business goals and technical feasibility.
Responsibilities
- Lead end-to-end implementation of AI-based Data Lakehouse solutions across industries, following established methodologies and ensuring delivery within scope, timeline, and budget.
- Collaborate with business stakeholders to conceptualize and design data-driven solutions that meet key analytics objectives.

- Translate business requirements into functional specifications, configure AI models, and iteratively test and refine outputs to enhance model accuracy.
- Manage reporting frameworks and data pipelines to support AI and analytics use cases.
Perform quality assurance and provide functional support across multiple engagements.
- Own platform configuration and deployment activities, ensuring seamless integration with enterprise data systems.
- Contribute to internal capability building and share best practices within the Services team.
- Provide feedback to enhance the AI-based product roadmap based on customer interactions and implementation learnings.
Qualifications
- Proven experience in reporting, data warehousing, and working with large datasets is a plus.
- Strong understanding of business processes and ability to interpret data trends to drive actionable insights.
- Familiarity with AI/ML concepts, including Prompt Engineering, Data sampling, NLP etc.
- Experience with tools such as Python, SQL, or other data processing languages is a plus.
- Prior exposure to enterprise applications such as Contract Lifecycle Management (CLM) or Supply Chain platforms is advantageous.
- Minimum of 3 full-cycle enterprise implementations as a functional consultant, including requirements gathering, design, and configuration.
- Bachelor's or Master's degree in a technical or analytical discipline.
- Excellent communication, collaboration, and stakeholder management skills.