ICICI Bank - Relationship Manager - Private Banking

Relationship Manager - Private Banking
Years of experience: 1-8 years
Location: Across India
Essential Services: Role & Location fungibility
At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service.

About the role
As a Relationship Manager in Private Banking Group, you would act as a core anchor in taking our banking solutions and services to our valuable customers comprising of High Net worth Individuals, Family Offices and Institutions. This involves a 360-degree banking approach. The Relationship Managers should have an inclination to understand the customer needs and offer solutions in line with the needs that comprises of various asset classes and investment propositions.
Key Responsibilities
- Customer Service: Create service excellence by partnering with customers through their life cycle.
- Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers.
- Champion 360-degree banking: Offer products based on customer needs in collaboration with other internal teams.
- Enhance the portfolio quality: Work towards enhancing customer portfolio.
- Customised solutions: As per branch guidelines.
- Behold our values: Offer products that are fair to our customers and fair to the bank.
Qualifications & Skills
- MBA/PGDM with 1 years of experience/Graduates with 6 years in the area of relationship management, Business development or allied roles.
- Synergize with Team: Willingness to work with various teams.
- Improvise: Develop and implement overarching sales and customer relationship strategy.
- Market Sensing: Monitor and evaluate industry trends.
- Communication: Good oral and written communication skills.

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