Team Lead - Outbound Tele Sales

Department Icon Business Development / Sales
147+ Applicants
Posted: 5 months ago
3-5 years
Indore, Madhya Pradesh
work from office

Posted: 5 months ago
|
Applicants: 147+
Job Description
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Job Description

Hi Jobseekers,
We are looking for Candidates from Call Center Sales (voice) background for our Indore Call Center.
This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD.
General Description Of The Job
Responsible in daily Sales operations of the call center supervising the performance of team.
  • Drive sales through daily management of a team of 5-6 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving .
  • Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives.
  • Monitor Major KPI of Outbound voice Team performance
  • Provide consistent, balanced and timely performance feedback on CSR performance.
  • Ensuring a positive work environment, continuous learning and a high quality employment experience for the team.
  • Providing leadership and managing all operational standards.
  • Selling Insurance Policies over the phone
  • Ability to achieve stretched Sales targets individually and through team
  • Processing each lead in accordance with IL standards and provide the customer with a clear explanation of Product
  • Provides leadership and manages to all operational standards
  • Maintain Superior quality service by following organization standards
  • Outbound calling and converting lead into sales.
  • Ensuring all compliance and SLA during the calls.
  • Achieving daily, weekly, monthly, target
  • Individual sales targets and team management
Education Requirements/ Skills
  • Any Graduate (Full Time/ Distance )
  • Total experience 3+ years
  • Minimum 2 years of experience as a Sales Team Leader in a domestic call centre.
  • Strong interpersonal, problem solving, negotiating, verbal written communication skills
  • Strong computer knowledge and technical skills (Dialer, Excel, Word)
  • Strong People Management Skill
  • Any Team leader from Health insurance team handling background is preferred.
Contact
Harpreet Kaur
8839890225
[HIDDEN TEXT]
This job is provided by Shine.com

Skills

SalesSales OperationsSales Team

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About Company

ICICI Lombard General Insurance Company Limited is a joint venture between ICICI Bank and Fairfax Financial Holdings. It is one of the leading private sector general insurance companies in India, offering a wide range of products and services.

Important dates & deadlines?

Application Deadline

16 May 26, 03:56 PM IST

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Team Lead - Outbound Tele Sales

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