Customer Service & Sales Coordinator
Business Development / Sales
147+ Applicants
Posted: 7 months ago
3-7 years
All India
Work from Office
Posted: 7 months ago
|
Applicants: 147+
Job Description
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Job Description
- As a highly motivated and detail-oriented Customer Service & Sales Coordinator, your role will involve managing customer interactions, coordinating sales activities, ensuring smooth communication between teams, and supporting clients with timely updates and solutions. You will act as the primary point of contact for customers and internal teams, handle inquiries, provide information, and ensure customer satisfaction. Building and maintaining strong client relationships will be crucial to enhance customer experience. Additionally, conducting regular follow-ups with customers and internal departments, proactively managing repeat orders, and identifying opportunities to cross-sell and up-sell products to existing clients will be part of your responsibilities.
Key Responsibilities:
- Act as the primary point of contact for customers and internal teams
- Handle inquiries, provide information, and ensure customer satisfaction
- Build and maintain strong client relationships
- Conduct regular follow-ups with customers and internal departments
- Proactively manage repeat orders and identify cross-selling opportunities
Qualifications Required:
- Education: Graduate in English (Hons.) or equivalent
- Experience: Minimum 3 years in customer service or sales coordination
- Preference for candidates from the hotel/hospitality industry
- Strong communication skills in English and Hindi (written & verbal)
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- Excellent interpersonal and client-handling abilities
- Organized, detail-oriented, and proactive in managing tasks
- Proficiency in MS Office and Google Sheets
Should you be interested in this opportunity, please reach out at hidden_email is a full-time position with benefits including cell phone reimbursement, health insurance, and internet reimbursement. The work location is in person.,
Skills
SalesCustomer ExperienceCustomer SatisfactionSales CoordinationSales CoordinatorGoogle SheetSales CoordinationCustomer ServiceMS OfficeEnglishClient HandlingCommunication SkillsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
27 Oct 25, 11:44 AM IST
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