Openings For Accenture Tech Support Salary Upto 7 Lks Call Apoorva

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 7 months ago
1-6 years
Bengaluru
work from office

Posted: 7 months ago
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Applicants: 85+
Job Description
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Job Description

Roles and Responsibilities

  • Handle customer calls to resolve their queries and concerns.
  • Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex customer issues that require escalation.
  • Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

  • Apoorva 9986600010

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  • call@7848820048
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Skills

EnglishVoiceCollegeEscalationsCsrEducationInboundRetentionCustomer Service

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Important dates & deadlines?

Application Deadline

13 Dec 25, 04:35 PM IST

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Openings For Accenture Tech Support Salary Upto 7 Lks Call Apoorva

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