Openings For Accenture Tech Support Salary Upto 7 Lks Call Apoorva
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Job Description
Roles and Responsibilities
- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
- Apoorva 9986600010
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- call hr@7848820042
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Skills
EnglishVoiceCollegeEscalationsCsrEducationInboundRetentionCustomer ServiceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
13 Dec 25, 04:35 PM IST
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