Phone Banking Officer

Banking - Customer Service Representative

Job Summary: -

We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process.

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries.

Who we are looking for

• Only graduates can apply (No B.tech)
• Preferably customer service experience
  
• Good Spoken Hindi & English
• Computer Skills ability/experience using computer applications
• Typing Speed - 30 WPM
• Call Handling Etiquette

What you would be doing

• Handle customer inquiries and resolve issues efficiently.
• Provide accurate information to customer
• Process transactions and maintain customer records.
• Deliver excellent customer service and enhance customer satisfaction.

• Promising career progression
• Best in industry compensation
• Transport facility
• Comprehensive training and development throughout your tenure
• World class work culture, you would not want to miss!

Contact Person - Divya - 9910907870

Address - Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016.