Walk-in Drive | Premium International Process | IGT Solutions Pvt Ltd.
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Job Description
Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
• Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
• Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
• Adheres to all company and specific Contact Center policies and procedures
• Completes any work as assigned by Management
Knowledge, Skills and Other Abilities:
- Strong process orientation
• High energy, High Integrity & Work Ethics
• Strong interpersonal skills & ability to communicate effectively
• Strong problem solving skills.
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Educational & Essential Experience:
- Bachelor's Degree or Undergraduate dropouts
• Excellent Written and spoken communication, business technical writing
• Computer Skills ability/experience using computer applications
• Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts) • Open to work in a blended environment(Voice &Chat/Email)
Skills
Communication SkillsFluent EnglishDrivesProcessEnglishInternationalInternational ProcessFluentCustomer SatisfactionIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
28 Apr 26, 04:29 PM IST
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