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Job Description
- As a dynamic professional, you will be responsible for owning the PCL for the business unit, focusing on driving the acquisition of SMEs to large enterprises as paid IndiaMART members. Your key responsibilities will include:
- Driving the acquisition of SMEs, mid-sized companies, and large enterprises, converting them into paid members on the IndiaMART platform.
- Developing and executing the Annual Operating Plan (AOP) to cover customer growth, revenue targets, and cost optimization.
- Optimizing the cost of customer acquisition (COCA) to ensure efficient investment and sustainable growth.
- Designing and implementing robust customer engagement processes to drive platform usage and maximize client value.
- Fostering a strong customer-centric culture within the team to boost renewal rates and upsell higher-value solutions.
- Collaborating with the product team to gather and analyze customer requirements, defining feature enhancements and bundled offerings aligned with market needs.
- Building and leading a high-performing team focused on advising clients on digital promotion strategies and developing long-term partnerships.
- Devising competitive product and pricing strategies to increase customer acquisition and market penetration.
- Ensuring seamless customer onboarding by coordinating cross-functionally with key stakeholders across pre-sales and post-sales functions.
- Defining performance metrics, sales incentive programs, and promotional schemes to enhance the productivity and effectiveness of the client servicing team.
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- Leading both business and support functions to ensure alignment towards shared goals and consistent delivery of service excellence.
Your qualifications should include:
- Experience of handling a PCL.
- Hands-on experience of meeting CXOs/Owners/Promoters, making product presentations, negotiating commercial aspects, closing sales, maintaining relationships, and presenting progress reports.
- Strong listening, questioning, and networking skills.,
Skills
SalesCustomer AcquisitionMarket PenetrationAcquisition Of SMEsProduct Pricing StrategiesCustomer OnboardingPCL OwnershipCost OptimizationPerformance MetricsRenewal RatesTeam LeadershipCustomer EngagementRevenue TargetsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
IndiaMART InterMESH Limited is a pioneering force in the Indian e-commerce landscape, primarily focused on B2B (Business-to-Business) operations. Established to facilitate a seamless connection between buyers and suppliers, it has grown to become the largest online B2B marketplace in India. With a vast array of products and services spanning various industries, IndiaMART caters to millions of users by offering a platform for small and medium-sized businesses to sell their goods and services across the country. The platform's innovative technology simplifies business procurement and sales processes, making it accessible and efficient for businesses of all sizes to reach wider markets. Through its commitment to fostering the growth of the Indian SME sector, IndiaMART InterMESH Limited plays a crucial role in the digital transformation of traditional business practices, promoting greater economic inclusion and opportunity.
Important dates & deadlines?
Application Deadline
27 Oct 25, 03:36 PM IST
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