Senior General Manager - Waste Management Operations

Role Objective:
To lead and manage end-to-end Waste Management Operations across multiple cities / states covering Collection & Transportation, Processing Facilities (MRFs, Composting, RDF), Landfills & Waste-to-Energy (WtE) plants, ensuring operational efficiency, safety, compliance, cost optimization, and service delivery excellence. The role requires strong people leadership, large-scale multi-site operations exposure, and stakeholder management capability.
Key Responsibilities:
1. National Operations Management
- Lead SWM operations across multiple city / state projects, ensuring efficiency and SLA compliance.
- Oversee operations of C&T fleets, Material Recovery Facilities, processing plants, landfill sites & WtE operations.
- Drive standardization of SOPs, operational governance frameworks, and performance dashboards.
2. Performance, Cost & P&L Control
- Monitor budgets, productivity, manpower deployment, route optimization, and resource utilization.
- Implement cost-saving initiatives, manpower rationalization, and fleet maintenance controls.

- Track KPIs at site, cluster, and project level - ensure improvement through structured review mechanisms.
3. Workforce & People Leadership
- Lead and mentor a multi-tier workforce structure (Regional Managers, Project Heads, Supervisors, Field Teams).
- Ensure workforce discipline, training, safety practices, and compliance with labor norms.
- Strengthen culture of responsibility, ownership, and service excellence across sites.
4. Stakeholder & Client Management
- Manage relationships with Municipal Corporations, Urban Local Bodies, SPCBs, Concession Authorities & Government stakeholders.
- Participate in review meetings, site inspections, audits, and compliance interactions.
- Ensure contract adherence, timely billing, documentation, and SLA commitments.
5. Compliance, Safety & Sustainability
- Ensure adherence to Solid Waste Management Rules 2016, SPCB norms, environmental guidelines, occupational safety & reporting requirements.
- Drive improvements in recycling, resource recovery, carbon optimization, and waste diversion rates.
- Ensure high focus on HSE compliance across project sites.
6. Expansion & Project Support
- Support commissioning, scaling and stabilization of new SWM / WtE projects.
- Work with Projects, Engineering, Procurement & Technology teams to ensure operational readiness.
Candidate Profile Requirements:
Requirement Details
- Experience 15-22 years of experience in Waste Management / Public Utilities / Large Industrial Operations / Urban Infrastructure services
- Scale Exposure Must have handled multi-city operations and large workforce (1,000+ workforce)
- Education B.E / B.Tech (Environmental / Mechanical / Civil / Chemical preferred). MBA / PGDM desirable
- Skills Operations governance, fleet & plant operations, stakeholder management, compliance oversight, leadership & communication
- Attributes Hands-on leader, disciplined operational executor, strong analytical review capability, ability to travel frequently to project sites