Business Development Manager

Company Description Ink In Caps (IIC) is a Mumbai-based Design + Tech + Experience company that partners with brands to shape their presence in the digital world. The team focuses on using advanced technologies to create immersive and long-lasting brand experiences. IIC offers end-to-end services including Metaverse development, projection mapping, mobile and web development, VR/AR, VFX, 3D and 2D animation, virtual events, and on-ground activations. By combining strategic insight, technology consulting, and competitive analysis, the company crafts tailored, honest, and evocative brand stories. Its proprietary SaaS products—V-Tour, V-Retail, and V-Verse—reflect a strong culture of innovation and a mission to deduce, engage, and enable.
Role Description The Business Development Manager role is a full-time, on-site position based in Mumbai. This role involves identifying and qualifying new business opportunities, building and maintaining relationships with clients and partners, and driving revenue growth across IICs services and SaaS products. The Business Development Manager will conduct market research, prepare and deliver presentations and proposals, negotiate contracts, and collaborate with the design, tech, and marketing teams to shape solutions that meet client needs. Daily activities include managing a sales pipeline, tracking performance metrics, coordinating with internal stakeholders to ensure smooth project handovers, and representing the company at meetings, events, and industry forums. The role also requires contributing to go-to-market strategies and providing feedback to leadership on market trends and customer expectations.
Qualifications

• Strong business development, sales, and account management skills, with experience in identifying leads, managing pipelines, and closing deals.
• Proficiency in client relationship management, negotiation, and stakeholder communication, with the ability to present complex digital solutions clearly.
• Experience in digital, tech, or creative services (e.g., VR/AR, web/mobile, metaverse, or experiential marketing) and understanding of agency or SaaS business models.
• Ability to conduct market research, analyze competition, and contribute to go-to-market and growth strategies.
• Excellent spoken and written communication skills in English; proficiency in additional regional languages is an advantage.
• Comfort working on-site in Mumbai, collaborating cross-functionally with design, technology, and operations teams.
• Bachelors degree in Business, Marketing, Technology, or a related field; an MBA or equivalent professional qualification is a plus.
• Prior experience in business development or sales in a digital agency, tech startup, or similar environment is highly beneficial.