Human Resources Manager

Role Overview

We are seeking an experienced and dynamic HR Manager to lead and manage all human resource functions across our retail showrooms and manufacturing facilities. The ideal candidate will have a strong background in handling both retail staff and factory labor, with in-depth knowledge of UAE labor laws and hands-on expertise in HR systems and tools.

Key Responsibilities

1. HR Operations & Workforce Management

• Oversee end-to-end HR operations across retail stores, warehouses, and factory units
• Manage recruitment, onboarding, and workforce planning for both white-collar and blue-collar employees
• Ensure optimal staffing levels across showrooms and production facilities

2. Employee Relations & Compliance

• Maintain strong employee relations and handle grievances, disciplinary actions, and conflict resolution
• Ensure full compliance with UAE labor laws, company policies, and regulatory requirements
• Manage employment contracts, renewals, terminations, and documentation in line with legal standards

3. Payroll, Benefits & Administration

• Oversee payroll processes, leave management, and employee benefits administration
• Ensure timely and accurate processing of salaries, overtime, and end-of-service benefits
• 
  Coordinate with finance and external partners when required

4. Performance Management & Development

• Implement performance management systems across retail and factory teams
• Support training and development initiatives to enhance employee productivity and retention
• Work closely with department heads to align HR strategies with business goals

5. HR Systems & Digital Tools

• Lead the implementation and optimization of HR software and tools (HRMS/ERP systems such as NetSuite or equivalent)
• Maintain accurate employee records and generate HR reports and analytics
• Drive process automation and efficiency within HR operations

6. Policies & Process Improvement

• Develop and update HR policies, SOPs, and internal processes
• Ensure consistency in HR practices across all business units
• Continuously identify opportunities to improve HR efficiency and employee experience

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field

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• Minimum 3–6 years of HR experience, with proven exposure to both retail operations and factory/labor workforce management
• Strong knowledge of UAE Labor Law and regulatory compliance
• Hands-on experience with HR software systems (HRMS/ERP tools)
• Excellent communication, leadership, and interpersonal skills
• Strong problem-solving ability and a practical, solution-oriented approach
• Ability to manage a diverse workforce across multiple locations

Preferred Qualifications

• Experience in retail chains, furniture, manufacturing, or FMCG sectors
• Familiarity with payroll systems, visa processing, and PRO coordination in the UAE
• Experience working with large, multi-location teams