Job Description
This role is ideal for someone who enjoys interacting with customers, resolving concerns, and creating a positive brand impression through every interaction.
Key Responsibilities
- Call and engage with abandoned-cart customers to understand reasons for incomplete purchases
- Address customer concerns, objections, and queries to improve conversion rates
- Provide accurate product and offer-related information to assist customers in decision-making
- Deliver a warm, professional, and personalized customer experience in every interaction
- Capture and document customer feedback and insights for internal teams
- Maintain detailed call logs and update CRM systems with relevant information
Looking to get Placed? Try our Placement Guarantee Plan
- Follow up with interested customers to encourage purchase completion
- Collaborate with sales and marketing teams to share insights on customer behavior and trends
- Meet daily call targets and performance metrics such as conversion and customer satisfaction
Skills
SalesCrm SystemsCustomer ExperienceCustomer SatisfactionIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Jaipur is India’s leading and most awarded brand of handmade rugs. Founded in 1978, Jaipur revolutionized the carpet industry by creating an entirely new business model - working directly with artisans and uplifting their lives and communities as a result. Since then, we have grown to become a global, award-winning brand, sharing our unique point of view through our range of home décor products. Everything we do is as meaningful as it is beautiful - in touch with the latest global trends, but grounded in a deeper understanding of life and living spaces. In 1978, Mr. N.K.Chaudhary, Chairman of Jaipur Rugs, initiated his carpet business operations with just two looms and 9 artisans. Today, it has converted into a network of 40,000 artisan spread across 600 villages of India. Starting with a belief in the enormous potential of Indian artisans, he decided to form a company that would showcase this potential to the world, while also upgrading the weaving techniques and lives of the artisans. Headquartered in Jaipur, India and with an international office in Atlanta, USA, Jaipur is committed to pursuing business practices that not only produce beautiful, luxurious carpets, but one that helps its artisans hone their skills in a secure environment. Jaipur presents a selection of over 40 technical variants of rugs woven with the finest yarns.
Important dates & deadlines?
Application Deadline
01 Jul 26, 05:18 PM IST
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