Specialist – Business Process Architect

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Specialist – Business Process Architect
The Business Process Architect is responsible for supporting the Process Architecture capability being developed in the organisation that will include process framework, process modelling, process tooling, process governance and training. This role should have had experience working in a role that has done process mapping in a governed manner following standards and using one of the industry BPM tools for process mapping. This position will support the delivery and enabling of Business & Process Architect services to the organisation. There will be a primary focus on process modelling initiatives including managing, documenting process using BPMB2.0 methodology, governance & training.
What this job involves
Understanding of business process flows, its levels & architecture
Proficiency in one or more process mapping tools – MS Visio, IBM Blueworks Live, ARIS, Signavio etc.
Knowledge of Lean Six Sigma & / Project Management will be an added advantage
Proficient in documenting processes using BPMN2.0 approach/methodology
Experience in supporting end-to-end content management including defining asset, creating, or harvesting- process mapping, defining governance framework (access management, doc versioning, audit framework, taxonomy) & archiving
Has exposure to process architecture standards and framework
Responsible for training and enhancing competencies of our employees- plan and implement training programs
Excellent communication skills across all levels
Facilitation, negotiation and influencing skills
Proficiency in negotiating priorities and resolving conflicts among project stakeholders
Ability to influence others and function effectively in a collaborative work environment
You will be facilitating the creation of capability process mapping and process management capability in other parts of JLL as well as governing the quality of outputs, running communities of practice, carrying out training etc. This role will require a improvement and creative mindset to come up approaches to influence adoption of process architecture in JLL.
Sound like you?
Our successful SME will
Engage confidently with internal and external stakeholders and see things from their perspective.
Are driven to succeed and love achieving challenging goals.
Bring a structured and organised approach to everything they do.
Communicate and collaborate to achieve success.
Thrive under pressure and deal effectively with tight deadlines and high expectations.
Experience profile:
Around 4 to 5 years experience in the process architecture and process modelling domain
What we can do for you:
At JLL, our purpose is to shape the future of real estate for a better world. We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!