Junior Product Analytics And Usability Specialist

What role will you play in the team

You will serve as an essential quantitative and qualitative pillar within our product management department, focusing intensely on user behavior analysis, funnel optimization, and usability research. Your core mission is to decode complex user interaction data and translate it into empirical recommendations that shape our product feature roadmap and significantly enhance user engagement and retention metrics.

What you will do

You will design and execute quantitative experiments, deploy targeted customer feedback surveys, and analyze detailed session recordings to uncover friction points in the user journey. By leveraging advanced analytics and usability platforms, you will deliver data-backed insights to product managers, designers, and developers to drive continuous optimization of our core digital platforms.

Key responsibility

• Track, measure, and report on key product performance indicators using Google Analytics, Mixpanel, and Amplitude dashboards.
• Design, deploy, and analyze quantitative user surveys using SurveyMonkey to capture direct customer sentiment and feature requests.
• Evaluate session replays and heatmaps via Hotjar and UsabilityHub to pinpoint UI bottlenecks and interaction drop-offs.
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  Partner directly with Product Managers to define success metrics, tracking plans, and A/B testing parameters for new feature rollouts.
• Maintain comprehensive repositories of user research findings and translate complex datasets into digestible executive presentation decks.

Required Qualification and Skills

• Bachelor's degree in Statistics, Economics, Information Systems, Human-Computer Interaction, or a quantitative field.
• 0 to 1 year of professional experience in product analytics, user research, or digital product optimization.
• Deep working proficiency with analytics platforms including Google Analytics, Mixpanel, Amplitude, and Hotjar.
• Experience configuring and analyzing survey instruments via SurveyMonkey and UsabilityHub.
• Basic familiarity with agile tracking tools such as Jira, Trello, and Monday.com.
• Strong analytical mindset with exceptional data visualization and problem-solving capabilities.

Benefits Included

• Attractive compensation package with performance-based incentives and annual appraisal cycles.
• Comprehensive health insurance coverage, including out-patient care and accident insurance.
• Generous paid time off, maternity/paternity leave benefits, and wellness days.
• Sponsored certifications in product analytics, UX research, and agile methodologies.
• Modern collaborative workspace featuring catered meals, recreational zones, and flexible remote work options.

A Day in the Life

You start your morning by analyzing the latest A/B test results on Amplitude and pulling funnel conversion reports from Google Analytics. Mid-morning involves setting up a new user feedback survey in SurveyMonkey and reviewing heatmaps on Hotjar to investigate a drop in onboarding completion. In the afternoon, you present your analytical findings to the product management team to guide upcoming sprint planning priorities.