CIB_Controls Manager_Vice President

Overview of the Role

The role is responsible to support the India LCM for the end-to-end oversight of the control environment in India Branch, including Broking Company (JPMIPL) and Non-Banking Financial Company (JPMSIPL), working in partnership with business, operational and technology Control Managers.The aim is to provide a centralized view of and from all control functions, assisting in immediate, real time problem detection and escalation. This process will enable the Firm to engage the appropriate teams in a timely manner, and provide the ability to quickly remediate critical control issues across all the impacted areas of the Firm.

The position will report into the Head of India Controls (For India Branch).The Controls team is part of a wider global Corporate & Investment Bank (CIB) team which reports into the Finance & Business Management organization.

The India Controls team will interact with multiple businesses and corporate functions and need to be able to partner effectively with senior executives of the firm. The individual will need to establish very strong relationships with the local business teams and develop a deep understanding of the business, its control challenges, the architecture and products/services.

/ Responsibilities:

DriveLocation Governance

• Embedding the regional best practice governance model in the location while ensuring local regulatory requirements/expectations are met


• Coordinate and help in conducting the Location Operating Committee (LOC) for the India Branch


• Presenting a holistic, aggregated view of all aspects of controls over operational risk


• Identifying emerging control issues and driving remediation/change, where required


• Understanding business and process changes and ensuring execution in a timely manner in support of the location


• Ensuring operational risk control and regulatory matters are included in location governance, that issues are logged, remediated and closed in accordance with corporate guidance


• Partnering with the business and Functional Control Officers to ensure the local Controls agenda is clearly understood to facilitate its delivery


• Engaging with local Compliance to ensure local requirements and issues are fully understood and escalated within the local and regional governance agenda



• Measuring, monitoring and reporting on the effectiveness of the regional location programme via governance, the provision and analysis of consolidated location MIS and reports (including operational risk control reviews)


• Adherence to policy, best practices, and location landscape reporting and location health assessments


• Engaging with Business/ Functional Control Manager and Operational Risk Managers to ensure CORE action plans and RED events are treated in accordance with policy across the location

Reinforce the Location Control Framework

• Facilitate Concurrent Audit reviews of relevant functions


• Monitoring control gaps and remediation, ensuring satisfactory resolution of issues is recorded in governance forums and corporate systems (e.g. CORE) and that remedial actions are fully embedded


• Diagnosing and benchmarking capabilities and good control practices and ensuring exporting of these practices across businesses/functions


• Ensuring adequate understanding of issues, maintaining a look ahead across the location for operational risk control impacts


• Supporting and/or executing the roll out of global/regional control initiatives in the location, e.g. outsourcing, OLO, CORE ,QORA etc., while ensuring country specific requirements are met

Ensure that a comprehensive Location Regulatory Engagement process is in place and executed

• Ensuring operational risk regulatory matters are included in location governance and that issues are remediated and closed in accordance with corporate guidance


• Partnering with local Compliance to ensure regulatory matters are managed and escalated at appropriate governance forums


• Managing cross-business regulatory exams/reviews/submissions/audits, both ad hoc and periodic, in partnership with Compliance

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• Reviewing materials, which are cross-business, provided to regulators, coordinating CORE input of issues and actions, including ownership assignment, and tracking actions until completion. Leading the execution of remedial actions where needed

Qualifications / Experience:

• 8+ years' work experience in financial services


• A good understanding of Corporate & Investment Banking products and markets


• Ability to engage with location Regulators and Auditors


• Highly motivated, energetic self-starter who takes ownership


• Good organizational skills - manages & prioritizes multiple tasks across different time horizons within deadlines


• A good understanding of controls and how to apply them to different processes and businesses


• Strong analytical, problem solving & process re-engineering skills


• Excellent Excel, Word, PowerPoint skills


• Excellent verbal and written communication skills


• Strong team player with excellent partnering and influencing skill