CIB Operations - Business Resiliency Manager - Vice President (603) - Bangalore

• Business in over 100 countries


• $21.4 trillion in assets


• 49,000 employees globally

About Business Resiliency:
Organizationally, Business Resiliency is one of the identified elements of JPMC's Operational Resilience Framework. The Line of Business specific Resiliency function provides a formal structure allowing for cohesive and centralized oversight of the enterprise wide control environment, partnering closely with firmwide Business Resiliency, Compliance, Risk, Audit and other control disciplines.
The CIB Resiliency function is charged with ensuring the Corporate & Investment Bank is able to safeguard its staff, clients and shareholder interests, by ensuring the business's ability to maintain appropriate operating levels, despite all types of physical business disruption.
Key Responsibilities:

• Driving Business Resiliency agenda for CIB LOBs in India


• Support execution of the CIB resiliency strategic agenda, partnering closely with global stakeholders and the Firmwide Resiliency team


• Support CIB Lobs in responding to any incident / crisis event effectively in India and completing after action review report


• Coordinate Site / staff loss testing conducted by CIB LOBs


• Lead / Contribute to various process improvement resiliency initiatives across the Globe/ Region/ Location


• Join Location Control and management forums and provide Resiliency updates regularly


• Ensure Quality Control process exists, and reviews are conducted prior to BR Plan approval and publication in firmwide Business Resiliency system


• Challenge validity or appropriateness of content of resiliency plans for CIB functions to improve effectiveness of plans
  


• Execute hygiene controls to ensure data quality and consistency of resiliency documentation


• Prepare and provide comprehensive Resiliency compliance reporting to Location stakeholders to enable them providing governance & oversight


• Coordinate centrally any Resiliency related programs across CIB in partnership with Sub-LOB resiliency teams as applicable


• Support and attend key client / regulatory business interaction


• Develop and deliver business Resiliency awareness/training program for CIB LOBs


• Develop a cohesive and effective partnership with business and operations


• Proactively manage resiliency risks to incorporate appropriate mitigations and controls


• Support CIB functions in preparation for Regulatory exams / Audits


• Engage with control stakeholders including 2nd and 3rd lines of defence

This role requires a wide variety of strengths and capabilities:

• Change Management - the ability to thrive in a rapidly evolving environment and to effectively manage effects of change to people, structure or technology


• Initiative - self-motivated, able to realise the need for change and seek feasible solutions.


• Analytical thinking - thinking through problems or situations in a systematic way


• The ability to effectively communicate in a collaborative way, ensuring understanding and maintaining audience attention.


• Decision making - able to identify, assess and select different courses of action


• Relationship building across functions and geographies to expand influence and knowledge


• Strong prioritization, planning and time management skills


• Ability to interact effectively with management and drive results in a matrixed management environment.

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• A relationship builder, who can establish trust and credibility across the organization.


• Analytical and organized with a systematic thought process.


• Initiative in unstructured situations, including seizing new opportunities.


• Creates & promotes a culture of continuous process improvement


• Flexibility to work well both as an individual and as part of a team


• Strong PC skills (Microsoft Suite including PowerPoint, Excel, Word and Visio)

Experience Required:

• Experience in an investment banking Regulatory, Compliance or Operational team is desirable


• Business Resiliency, Operational & Crisis Management experience preferred


• Knowledge of compliance, audit, risk and operational management concepts


• Successful track record of delivering results;


• Attested track record of working to deadlines, with accountability and responsibility for independent workload

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a Resiliency organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation.

Happy to talk flexible working. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, o

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.