Client Data Specialist II

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers

Job Summary

As a KYC Operations Team Member you will assist the client-facing teams to ensure all client KYC records are compliant with regulatory standards and will ensure high quality and timely completion of all client-level due diligence. You will assist in end-to-end operational activities through the periodic renewal process of all clients. As an KYC Operations Team Member, you will assist with the drafting and gathering of client documents and verification of client data via publicly available and internal sources at a client level prior to final review by a KYC Operations Reviewer and the client-facing team. This research is performed to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.

Job Responsibilities:

• Collection and verification of confidential client data via publicly available and internal sources.
  
• Compare and contrast differences within KYC records, highlight and escalate any discrepancies.
• Engaging with Middle office and be part of KYC/AML interactions to complete the case as per the timeline.
• Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
• To be part of the holistic client review team to follow up on outstanding alignment items within various line of Business and/or GFCC to close loop on the alignment.
• To be flexible to work on other migration/remediation projects including Screening resolution, other LOB holistic alignment or Quality Assurance.
• Ability to comprehend the KYC risk factors and draft the overall risk summary for the client.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s Degree and/or Graduate Degree
• Fresher or 1 year experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML and Screening
• Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time. 
• Excellent stakeholder management and analytical skills with the ability to work independently on multiple assignments. 
• Willing to work a flexible schedule to accommodate business needs. 
• A strong sense of ownership and responsibility
• Ability to learn quickly and adapt to evolving and changing priorities. Procedures change frequently selected candidates are expected to implement the changes.