Client Service Specialist - Customer Experience

• 3+ years in a customer/client service-related role


• Strong interpersonal skills that can adapt and work well with diverse sets of situations and people


• Ability to work well under stressful and high demand situations



• A proactive and creative approach to problem solving, taking ownership, and follow through


• Strong written and verbal communication skills with strong attention to detail and accuracy


• Highly organized with strong sense of urgency


• A self-starter who can work independently


• Ability to learn new systems and processes quickly



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• Proficient in MS Office (Outlook, Excel, Word) will be an added advantage


• Experience with ServiceNow, IPSoft Amelia, or Qualtrics a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.