Compliance - Surveillance/DOI Quality Assurance Associate

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in Investment Banking, Financial Services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. Global Financial Crimes Compliance (GFCC) team is part of JPMorgan's Gl obal Risk and Compliance organization.

The GFCC organization has over 1,900 professionals across the world. The team is responsible for developing the requirements and standards for the Firm's Enterprise- Wide Programs . GFCC is comprised of eight core fun ctions, aligned with the businesses and regional teams. One of the core functions is Personal Account Dealing

GFCC personnel work cooperatively with the other global functions and businesses to identify, assess and quantify the level of risk associated with the firm's products, services, customers, transactions and geographic locations to develop appropriate policies, procedures, and processes to monitor, control and mitigate the associated risks

Surveillance/DOI - QA Team

The Quality Assurance (QA) team is an integral part of the Controls environment within Compliance and is responsible for conducting a continuous analysis against internal procedures and regulatory requirements to ensure quality, completeness and accuracy.

The QA team supports the review of activities performed by the Compliance teams that are resp onsible for overseeing Communications surveillance and monitor trading activities in adherence with regulations in the Firm's respective regions of operation. Specifically, responsible for monitoring of trade surveillance across all asset classes, information barriers surveillance and communications surveillance data, ensuring that the agreed monitoring and surveillance plan and agreed processes are being followed and are in adherence to the firm's Policies. The QA Team supports review of DOI filing and reporting , that specifically monitors and discloses its interests in relevant securities to issuers, regulators and/or relevant markets, pursuant to the various laws and regulations across most global jurisdictions in which the Firm operates. The regulatory/legal reporting obligations relevant to DOI span multiple regimes, such as, Large Shareholder Reporting, Sensitive Industry/Foreign Ownership Threshold Limit Monitoring, Short Interest Reporting, Take-Over Reporting, Issuer Requests & Company Monitoring.

The successful candidate has strong processing and analytical skills; the ability to work independently, and is adaptable to change. In addition, the candidate needs to demonstrate banking and compliance knowledge, the ability to exercise sound judgment and to observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities.

Key Responsibilities:

• Perform ongoing independent testing on completed cases actioned by the Surveillance e-communications/Voice Communications/Trade Surveillance Team


• Perform ongoing independent testing on completed cases actioned by the DOI Compliance Team


• Interfacing with relevant stakeholders to review and escalate potential compliance issue


• Review the quality of completed cases using pre-defined test scripts which are based on Compliance and Quality Assurance standards


• Review more complex trading activity and employee escalation and analyze large amounts of data gathered , appropriately disposition by utilizing analytical skills and research re sults


• Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made (where appropriate


• Identify key issues, cause and effect relationships, and gaps in the process that impact quality, accuracy, and/or compliance. Report results to management.


• Perform root cause analysis and make recommendations for addressing identified deficiencies or improvements to business / compliance processes


• Present findings th o rough formalized feedback loop process, track and monitor corrections to identified defects


• Work with Global Partners to ensure consistency with the Global QA framework and governance approach


• Consider regulatory requirements and best practices to implement changes to process


• Effectively communicate with key points of contact to ensure the flui d sharing of information and feedback across pertinent teams


• Maintain the highest level of confidentiality throughout the QA process, disclosing only pertinent information to key stakeholders


• Conducting analysis as required as it relates to the surveillance activity performed by PAD


• Build & develop strong knowledge base on multiple functions within the team using cross training methodology to create synergies
  Qualifications &

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  Essential skills:
  


• 9 + years of experience with Financial Services industry, Surveillance / Personal Account Dealing / Regulatory Reporting/Disclosure of Interest/ AML/BSA, Screening, Compliance , Investigative or Quality Assurance background preferred


• Through knowledge of Surveillance /DOI process with strong adherence to compliance policies and controls


• Strong knowledge of JPMC Compliance standards, guidelines, policies and procedures and due diligence requirements


• A bility to identify issues and provide value-added solutions


• Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations


• Demonstrated experience adhering to controls and compliance standards


• Intermediate level skills working with the MS Office suite of tools, with an emphasis on Excel and PowerPoint


• Bachelor's degree in Finance, Economics, Forensic Accounting, Criminal Justice (focusing on financial crime) or equivalent work experience


• Strong Communic ation skills including written, verbal, and interpersonal


• Results-oriented Team Player


• Ability to multi-task and meet deadlines against a high volume work schedule


• Strong documentation skills to clearly articulate results of testing

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.