T 1 Program Manager

As an experienced professional in Program Management, you thrive at managing complex technology programs that have far-reaching implications for clients, employees, and stakeholders throughout the firm. This role requires a strong grasp of the big-picture - namely, how can technology help achieve business goals - as well as a keen ability to establish priorities, manage resources and budgets, and build and incentivize high-performing teams. You'll work closely with colleagues across the firm to identify opportunities to develop projects and programs that are broadly applicable. Once you and your team establish a roadmap, you'll play an integral role in ensuring that the project is running on time, within budget, and in accordance with firm-wide guidelines, including risk and architecture. Just as importantly, you'll work with your team to set goals, foster collaboration, and promote the values, culture, and brand of JPMorgan Chase & Co.

This role requires a wide range of strengths and capabilities, including:

• BS/BA degree or equivalent experience


• Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines


• Understanding of global and line of business project and program management standards and methods


• Experience working with high-performing teams in complex program execution


• Strong understanding of Waterfall and Agile methods; stakeholder management; budget management, risk management and operations



• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm


• Point person for senior stakeholder communication on technology strategy, project management, demos, and tracking of milestones.


• Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.


• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.


• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.


• Drive Business Strategy, manage stakeholder expectations, anticipates operational and tactical risks, and tracks them.


• You will coordinate and help run working group meetings for this initiative with members from operations, technology, CDO, and select others.


• Liaise with Technical Leads across Lines of Business

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• Drive issue escalation and resolution; risk identification and mitigation and the overall removal of roadblocks that impede progress of the project s


• Complete written and verbal status reporting


• Defining, documenting, and communication of standardized Agile delivery processes to be adopted by various teams


• Defining key performance indicators for status reporting and applying strong data analytical skills in order to produce meaningful metrics for managing Agile delivery

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.