UAT Testing - Team Leader

Cross Product Change Services - Senior Analyst

Role Description Provision of UAT Senior Analysis for the Whole Sale Payments LOB; in a cross business, cross functional project based environment. Flexibility to provide Testing experience on other LOB’s and support transformational Global initiatives within Cross Product Change Services.

Internal Description

Cross Product Change Services - Senior Analyst

Cross Product Change Services

CPCS which sits inside the JPM Corporate and Investment Bank within Digital & Platform Services is a multi-disciplinary team of around 300 testing and change professionals located globally and working on some of the most complex, multi-year, critically important and strategic projects within the JPM Wholesale Payments Line of Business. 

Role Description

Provision of UAT Senior Analysis for the Whole Sale Payments LOB; in a cross business, cross functional project based environment. Flexibility to provide Testing experience on other LOB’s and support transformational Global initiatives within Cross Product Change Services.

Responsibilities

· Requirements planning against an End-to-End UAT test strategy, including test data, environments, defect management and test automation.

· Responsibility for the provision of accurate testing estimates within daily scrum calls.

· Documentation and execution of UAT test scenarios – identifying specific scenarios and developing test scripts

· Utilisation of Cockpit, JPM’s in-house test automation tool to assist the efficient and timely E2E test execution, therefore previous experience of automated testing would be highly beneficial.

· Partner closely with Operations, Product and Technology groups

· Taking responsibility for the monitoring and reporting of Testing defects and the re-testing process

· Deputising for the Test Execution Lead as necessary in Project calls and communications with relevant colleagues.

Functional and Technical Expertise

· Relevant testing experience within the Financial Services industry supporting multiple LOB’s delivering in a highly complex, pressurised and high volume environment.

· Expertise in Agile project delivery methodology and skills to learn and work with evolving methodologies

· Experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution.

· Ability to work with the minimum of supervision on day-to-day activities

· Strong organizational skills – ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines

· Functional knowledge of Wholesale Payments utilising SWIFT, BACS and Real-Time Payments

· Working knowledge of direct testing with Clearing Houses and Central Banks would be an advantage

Problem Solving and Analysis

· Highly skilled at problem solving, ability to scope and provide structure to complex issues and provide insightful and timely remediation.

· Superior attention to detail so that documentational / reporting errors can be prevented.

· Ability to identify areas of opportunity for process improvement and build out recommendation to proceed

· Advanced numeracy and Microsoft skills

Communication

· Strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients.

· Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team

· Ability to use effective systemic data driven reporting to support program reporting

· Actively contributes to program updates, Pod and team meetings

Working Style and Influence

· Ability to handle multiple projects and project colleagues in order to meet stakeholder expectations

· Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations

· Ability to work collaboratively and with effective influencing skills to achieve positive outcomes

· Ability to understand own role and those of other team members and recognise at times the need for flexibility within roles to achieve the project and organisational objectives

· Able to work comfortably and confidently under pressure to achieve target deadlines

· Ability to work on a hands on basis and not limit oneself to only tracking and reporting milestones

· Confident to raise concerns with leadership team and support resolution

Qualifications

· Batchelor degree (with relevant experience) preferred

· Project / Agile methodology Qualification – preferred

· Worked in CIB business function ie; Global Markets, Middle Office, Wholesale Payments or Securities Services

· Proven and evidenced successful test team experience