VP - Infrastructure Support - Data Analyst, Data Science

When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

It's time to take your career to the next level, and we can help. Apply today.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or

As a member of Network Rapid Response Team ,your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you'll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You will create innovative solutions which will be part of large-scale infrastructure solutions that support our diverse and critical businesses

Detailed Description.

Our Global Technology Infrastructure group is a team rewarded with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you - and the products you deliver - will thrive.

As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you. You ' ll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network

This role requires a wide variety of strengths and capabilities, including:

Role

This is an exciting opportunity to work on data driven analytical solutions and have a profound influence on the business processes of a leading global bank. The candidate must possess a strong analytical and problems solving skills and demonstrate experience in developing performance analytics, forecasting and efficiency improving as well as process control solutions for Technology domain - Network Product Line. The Planning & Analysis function with a focus on enabling self-service capabilities for data consumption and analytics to support multiple line of business teams to source ideas around enhanced automation and integration opportunities, translate ideas into use cases, and partner with business stakeholders to deliver tangible solutions in an agile operating model.

Key Responsibilities:

• Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions
  


• Facilitate communication between all stakeholders to ensure that work is prioritized appropriately to meet business objectives, and managing competing priorities


• Validates accuracy of data and assists with report preparation, Helps solve problems and may distribute reports to internal and external audiences


• Articulates the results of the analyses in reports, presentations, and recommendations to key stakeholders


• Deliver process improvement through constant review both internally and with partner departments


• Gathers, inputs and manipulates data for routine/standard business and/or performance analysis and reporting purposes


• Conduct business, process, comparative performance analysis and provide actionable insights


• Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions


• Provide analysis of current programs which includes performance, diagnosis and troubleshooting of problem programs and designing solutions to problematic programming


• Ability to drive risk and control agenda

Skills Required:

• 8+ years of experience in business analysis, reporting, data visualization


• Experience with big data transformation and wrangling tools and languages such as Alteryx, Python, Trifacta, Spark, Scala, etc.)


• 5+ years' experience in reporting and end-user business intelligence tools such as Tableau, QlikView, Service Now, Business Objects, Cognos and interface with big data and other data other platforms/sources


• Knowledge of version control tools and processes (e.g. Subversion, Git Bitbucket )

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• Ability to understand business needs, diagnose performance issues, and develop recommendations through combination of data analysis and business critical thinking


• Advanced PC Skills, Word, PowerPoint, and Excel (graphs, charts, formulas etc.)


• Familiarity with current analytical techniques, e.g. regression, decision trees, segmentation techniques, etc


• Strong written and verbal communication skills.


• Able to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business priorities and perform well under pressure


• Assure the integrity of data, through extraction, manipulation, processing, analysis and reporting.


• Detail oriented coupled with the ability to show initiative, good judgment, and resourcefulness.


• Must possess the ability to work and research/resolve issues independently while sharing best practices and knowledge with colleagues


• Collaborate with management and staff in the development and implementation of all projects and/or initiatives related to operational goals and/or process improvement directives

Educational Requirement

• Preferably an educational background in Computer Science, MIS, or a related discipline. In addition, the candidate must have a minimum of a Bachelor's degree with 12+ years of experience or a Master's degree with 10+ years of experience

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.