JSW Group - Key Account Manager

About JSW One & JSW Group:
JSW Group is a $23 billion conglomerate with a presence across various sectors: Steel, Energy, Minerals, Port and infrastructure, Cement, Ventures, and Paints across India, the US, South America, and Africa.
JSW Group is spearheading a new mission called JSW One to build the most preferred one-stop, omni-channel & integrated tech-led offering for MSMEs in the manufacturing & construction industry through a multi-brand, multi-category marketplace. JSW One also operates a B2C business called JSW One Homes for individual home builders (IHBs).
To fulfill the above mission, we're looking for entrepreneurial and experienced product managers to join our team in Mumbai and play a key role in building the product and the technology. Working directly with both customer and internal technology and business leaders alike, this role presents an opportunity to have a tangible impact on the future of the home construction industry.
To learn more about JSW One MSME: https://youtu.be/pWJ_04EBxbg
To learn more about JSW One Homes: https://youtu.be/4FWatuBU86U
What we want

He/she will be responsible for managing the client funnel for repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of their requirements &; buying behavior, enriching client profiles for targeted selling. Building relationships, understanding and keeping abreast of market dynamics and effective feedback loop are important aspects.
What you'll do
- Achieve repeat sales and wallet share targets
- Understand, categorize and analyze reasons for client drops and increase active to on- boarded client ratio
- Market intelligence inputs for pricing and activation
- Build and promote strong and lasting relationships with distributors on the platform
- Design and execute plan for outbound calling for sales conversion
- Enrich and maintain customer profile and update status in CRM
- Work hand-in-hand with customer acquisition team for smooth transition of clients with minimal drop outs
- Assist customers through their credit application journey
- Provide structured and specific feedback to category and product teams for prioritizing category expansion and product development
Who you are
- Engineer/MBA selective very strong candidates with relevant experience
- 5 to 8 years of customer acquisition & sales experience in B2B segment (pre or post MBA Tier 1)
- Experience meeting customer needs, building customer relationships and knack for closing sales
- Strong communication & interpersonal skills
- Self-starter and driven
- Language Skills: fluent in English. Knowing Tamil/Marathi an added advantage