School Manager

K12 Techno Services -

JobInformationJobCode:002Level:2JobTitle:ManagerSchoolOperationsPSHRJobTitle:SeniorManager -OperationsReportstoPosition:SeniorSchoolManagerBusinessVerticalLine:BranchoperationsJob SummaryChief role of the School Manager is to ensure the smooth overall operations of the designated School branch (es).Job DutiesKeyResponsibilities:Marketing and Admissions /Collections
Ensuring there is no Zero paid for fee payment on a monthly basis.
Transport Fee collections.
¢ Fee dues are paid on time for the first term.

¢ Collection of Fine and any other miscellaneous income.
¢ Responsible for Pre-School tie-ups in designated area.
¢ Target achievement for revenue and admissions.
¢ Planning and execution of all the marketing activities/events/tie ups.
¢ Training and development of Team members of diverse verticals. Accounts, branch operations, maintenance and upkeep, vendor management, Customer Relationship Management.

BranchHandling
¢ Taking care of smooth operation of the given branch
¢ Responsibility of collection of tuition fee collection, Campus Maintenance, Transport System
¢ Working on data and preparing reports for presentation - Parent handling and entire responsibility to handle all non-academic grievances
¢ Should have knowledge in handling inventory
¢ Handling employee grievances - Focus on continuous improvement to increase efficiency of task - Standardizing the process
¢ Keeping Close track on Inward/Outward movement
¢ Trustee Handling and Stakeholder Management
¢ Handling grievances in BMC
¢ Coordinating amongst other business verticals such as Marketing, Logistics, Procurement, Projects, Academics, etc.
¢ Conducting interviews for admin team members

ParentHandling

• Front facing on all non-academic issues.

Handling Complaints

• Making sure the issues mentioned in Complaint Register are resolved at the earliest.
• Followup with Front Office, Accounts and Campus In-charge for early resolutions of complaints.

Staff

• Keeping a close track of staff strength.
• Ensuring the attendance for staff is regularly and properly marked by EA.
• Be the contact point of HR for attendance and salary processing.
• Follow up with Corporate Office for staff complaints/ issues.

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• Making sure the recruitment database is maintained properly by front office.
• Getting data for recruitment of surrounding schools and play school teachers.

Transport

• Keeping a close track on bus operations.
• Ensuring timely maintenance of buses.
• Making sure the GPRS of all buses is functioning properly for parents to receive updates.
• Breath analyses test is done on a regular basis for drivers.
• Campus Maintenance
• Ensuring overall school maintenance.
• Checking Maintenance Register daily.
• Play Grounds/ Courts are well maintained.

Trustee Handling

• Handling administrative issues.
• Quarterly reviews.
• Getting signatures on required cheques by Trustees.

Finance

• Keeping close track of collections.
• Managing petty cash for the branch and ensuring the documents are in order.
• Managing vendor payments and attendance.

CampusMaintenance

• Ensuring overall school maintenance.
• Checking Maintenance Register daily.
• Play grounds, courts & all other amenities are well maintained.