Sales Executive

Company Description

Kalyan Jewellers is one of the largest jewellery retailers in India, with its headquarters in Thrissur, Kerala, and a growing international presence. From a single showroom in 1993, the company has expanded to over 400 showrooms across India, the Middle East, USA, and UK. Drawing on more than a century of experience in textile trading and distribution, Kalyan Jewellers focuses on quality, transparency, fair pricing, and continuous innovation. The brand offers a wide range of traditional and contemporary jewellery designs in gold, diamonds, and precious stones. Kalyan Jewellers serves diverse customer segments and is known for creating trusted, long-term relationships with its clientele.

Role Description

This is a full-time, on-site Sales Executive role based in Chennai. The Sales Executive will engage with customers on the showroom floor, understand their preferences, and recommend suitable jewellery designs and collections. Responsibilities include handling inquiries, demonstrating product features, explaining pricing and offers, and ensuring an excellent customer experience from greeting to billing. The role also involves maintaining product displays, tracking inventory at the counter level, and supporting visual merchandising standards. The Sales Executive will work with the store team to meet sales targets, follow company policies, and uphold Kalyan Jewellers standards for integrity and service.

Qualifications

• Strong customer service, relationship-building, and interpersonal skills to effectively engage with diverse clients.
• Sales and negotiation abilities, including closing techniques, upselling, and cross-selling within a retail environment.
• Basic numerical and billing skills, with comfort using point-of-sale systems and handling transactions accurately.
• Attention to detail and product knowledge aptitude, with willingness to learn about jewellery types, purity, and certifications.
• Effective verbal communication skills in English; additional language abilities are an advantage.
• Prior experience in retail, jewellery, luxury goods, or customer-facing roles is preferred but not mandatory.
• Ability to work on-site in Chicago, IL, including weekends, holidays, and peak festival or wedding seasons as required.
• High school diploma or equivalent; further education in business, marketing, or related fields is a plus.