Account Executive- AdTech

Company Description

Alkimi / Kensaltensi is a technology services company with expertise in WEB3 and BLOCKCHAIN technologies, including, but not limited to, the AdTech domain. Our mission is to leverage advanced technological solutions to provide innovative and effective services. Kensaltensi is dedicated to driving growth and ensuring success for our clients through the latest in technology and strategic insights.

We are seeking a strategic and detail-oriented Account Manager to execute and establish robust operational frameworks. This role is pivotal in driving marketing success, maximising account value, and ensuring consistent service delivery through well-defined Standard Operating Procedures (SOPs). You will work cross-functionally to deliver content whilst positioning yourself as a trusted advisor in the rapidly evolving blockchain advertising space.

The ideal candidate combines strong relationship management skills with operational excellence, bringing experience in setting and implementing SOPs alongside a proven track record in account growth and client retention within the digital advertising or technology sector.

Team Management & Project Delivery

• Manage and coordinate with marketing, content, and creative teams to ensure timely delivery of all projects and campaigns
• Act as line manager to oversee workload distribution and resource allocation across team members
• Monitor project timelines and deliverables to maintain high standards of output and meet critical deadlines
• Facilitate cross-team collaboration and communication to streamline workflow and eliminate bottlenecks

Operational Excellence

• Develop, document, and implement comprehensive Standard Operating Procedures (SOPs) for account management processes
• 
  Ensure consistent execution of established SOPs across all internal workflows
• Monitor compliance with SOPs and continuously refine processes for optimal efficiency
• Collaborate with internal teams to standardise community support, and retention.

Cross-Functional Collaboration

• Work closely with Product, Marketing, Web3 Community, and Technical teams to deliver value-driven solutions
• Utilise tools such as HubSpot for CRM management, Jira for project tracking, Figma for creative collaboration, and social media platforms for content scheduling.
• Stay informed of blockchain technology developments, programmatic advertising trends, and competitor offerings to better position Alkimis products

Qualification

• 4-6 years of experience in an account management role or line manager role, preferably within digital advertising, AdTech, or technology sectors
• Proven experience in developing and implementing Standard Operating Procedures in a client-facing environment
• Experience in content scheduling and content bank management. (preferred)
• Experience with digital advertising concepts and programmatic buying (preferred)

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  Bachelors degree in Business, Marketing, or MBA/PGDM (preferred)

Technical Proficiency: Hands-on experience with:

• Jira for project management and workflow tracking
• Figma for collaborative design and presentation development
• Social media platforms for content Scheduling
• HubSpot for CRM and sales pipeline management (Preference)

Communication: Outstanding written and verbal communication skills, including experience delivering presentations and explaining concepts to diverse audiences

Analytical Thinking: Ability to identify trends and risks across the customer portfolio, analyse blockchain advertising performance data, and propose proactive solutions

Initiative & Ownership: Self-starter capable of independently managing customer success, retention, and operational process improvements

Adaptability: Comfortable working in a fast-paced, innovative environment at the forefront of blockchain technology and digital advertising transformation