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Job Description
- Role Overview:
As a Gucci Client Advisor, your role is crucial in providing exceptional service to customers by understanding their unique needs and expectations. You will serve as a brand ambassador by embodying the philosophy and values of Gucci, creating a luxurious client experience that showcases your passion for the brand.
Key Responsibilities:
- Consistently achieve or exceed monthly and seasonal individual and store sales goals to drive business growth
- Provide exceptional customer service by exceeding expectations, demonstrating in-depth knowledge of products, Gucci history, and heritage
- Drive and surpass individual KPI goals through high-level customer service and quality sales interactions
- Capture meaningful customer data using CRM tools to build relationships, personalize client development opportunities, and enhance customer experience
- Maintain an active, accurate, and organized client book, regularly contacting clients and providing follow-up on sales or client requests
- Engage with clients to discuss fashion trends, luxury market developments, and provide expert advice with a passion for fashion and luxury products
- Collaborate with colleagues as a team player, fostering open communication to ensure a consistent exceptional experience for customers and a positive working environment
- Uphold security standards in the store to ensure customer and merchandise safety
- Contribute to maintaining visual product displays according to Gucci standards
- Assist in daily store operations by organizing understock and stock rooms
- Adhere to Gucci Image standards and company policies and procedures
Qualifications Required:
- Minimum 3 years of luxury fashion sales experience, preferably in a similar role or customer service setting
- Demonstrated ability to exceed sales targets and build lasting customer and colleague relationships
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- Excellent communication skills, both oral and written, with the ability to multitask effectively
- Strong organization, follow-up, accuracy, and attention to detail skills
- Team-focused with a collaborative mindset
- Ability to thrive in a fast-paced and dynamic environment
- High flexibility to adapt to different customer needs
- Willingness to work a flexible schedule including evenings, weekends, and holidays based on business requirements
Luxury Goods Retail Pvt. Ltd.:
Luxury Goods Retail Pvt. Ltd. is the organization offering this exciting opportunity.,
Skills
Visual MerchandisingTeam CollaborationSales Goals AchievementCustomer ServiceStore OperationsFashion Trends KnowledgeRelationship BuildingLuxury Fashion SalesCommunication SkillsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Kering is a global luxury group managing a portfolio of distinguished Houses in fashion, leather goods, jewelry and watches. The Group articulates its strategy based on 3 pillars: creativity, sustainability and digital.
Important dates & deadlines?
Application Deadline
27 Oct 25, 03:47 PM IST
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