Customer Support Associate - Telecaller

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 9 months ago
2-6 years
Haryana
Work from Office

Posted: 9 months ago
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Applicants: 86+
Job Description
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Job Description

    As a Customer Support Associate - Telecaller at Key 4 You Pvt Ltd, a prominent real estate consultancy in Gurgaon, you will be an integral part of the team dedicated to providing exceptional customer support and effectively promoting real estate offerings through telemarketing. Your role will involve utilizing your strong communication skills in both Hindi and English to engage with a diverse clientele and showcase the features and benefits of various properties.
    Key Responsibilities:
    - Engage in both inbound and outbound calls to inform potential clients about available real estate properties and related services.
    - Collaborate with the sales team to devise effective strategies that enhance lead conversion rates and meet sales objectives.
    - Uphold client relationships by delivering top-notch customer service and promptly addressing inquiries and concerns.
    - Identify opportunities for upselling properties and relevant services by understanding client requirements and proposing tailored solutions.
    - Maintain accurate records of client interactions in databases for seamless follow-up and future reference.
    - Follow up with potential leads, providing additional information as necessary to facilitate sales closure.
    - Conduct market research to stay abreast of client preferences and industry trends.
    - Share insights and strategies with team members to contribute to the overall success of sales efforts.
    Qualifications and Skills:

    Looking to get Placed? Try our Placement Guarantee Plan

    - Proficiency in Hindi and English communication to effectively engage with a diverse client base.
    - Experience in telemarketing and telesales within the real estate sector.
    - Ability to efficiently articulate property features and benefits to potential buyers.
    - Strong problem-solving skills to address client issues promptly and ensure customer satisfaction.
    - Familiarity with CRM tools for tracking progress and maintaining effective client communication.
    Join Key 4 You Pvt Ltd's dynamic team and play a crucial role in promoting real estate solutions while delivering exceptional customer support.,

Skills

Customer SupportCustomer SatisfactionCustomer ServiceStrong Communication SkillsTELESALESTelemarketingCustomer SupportOUTBOUND CALLINGUPSELLING

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Important dates & deadlines?

Application Deadline

19 Oct 25, 12:36 PM IST

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Customer Support Associate - Telecaller

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