Technical Assistant

About Us:
Khantech is an IT startup dedicated to redefining the iGaming experience with cutting-edge technology and creative solutions.
We are a team of Engineers, Designers, and gaming enthusiasts working remotely within Europe and Asia or in-house in our UAE/Dubai premises.
About the product:
https://www.vatanplatform.com
https://www.vatan.game
We seek a proactive Technical Assistant to manage and maintain company tools. This role involves configuring accounts, adjusting access, and supporting our non-technical team. Join us to drive scalable, secure, and effective IT operations in a dynamic startup environment.
Key Responsibilities:

• Configure and maintain company tools and software to ensure smooth daily operations.
• Manage access controls, ensuring the right team members have appropriate levels of access to systems and data.
• Oversee system administration tasks, including software updates, troubleshooting, and monitoring.
• Maintain organization security handling user onboarding and offboarding processes.
  
• Collaborate with different teams to automate workflows, optimize processes and meet support needs.
  

Must-Have Skills:

• Strong experience in system administration for SaaS platforms
• Proficiency in access and identity management tools
• Familiarity with configuration and monitoring tools for IT operations
• Knowledge of security best practices for employee access and data protection
• Strong troubleshooting and support skills for employee systems
  

Knowledge of the following software:

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  Familiarity with cloud services (Google Workspace & Cloud, Intercom, Cloudflare, etc.)
• Knowledge of automation for routine tasks (Make, AirTable)
• Experience with remote work tools (Jira, Confluence, Slack, etc.)
• Security-related management tools (1password, Okta, etc.)
• Experience with VPN access management (Firezone, OpenVPN)
  

What We Offer:

• Office in Dubai with the option of remote working
• The chance to build and automate IT operations in a startup environment
• A collaborative culture that values your input on IT best practices
• Opportunities for growth and skills development