CRM Zoho Analyst

Department Icon Data Science Analytics & Machine Learning
149+ Applicants
Posted: 3 years ago
2-4 years
Mumbai
Work From Office

Posted: 3 years ago
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Applicants: 151+
Job Description
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Job Description

Essential duties and responsibilities: Define project scope and document business requirements.  Design technical specifications, using best practices and minimizing the need for custom coding. Provide internal CRM consulting, analyze data and processes to improve the business process to driving growth. Create solutions on our ZOHO platform to meet the internal customer requirements.  Automate processes using ZOHO automation tools.  Create test scenarios and do solution testing.Functional and technical CRM support as well as troubleshooting of (integration) issues.  Support the set-up of integrations to existing business systems. Project management and project documentation. Prepare Customised Management Reporting DashboardKey Behaviors for Success  Demonstrates understanding of the needs and expectations of our dynamic organization.  Shows strong customer orientation.  Applies critical thinking when reviewing customer requests.  Able to self-train quickly and pick up new skills as necessary.  Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables and rule relationships.  Builds relationships with internal customers and within team in a fast paced environment.  Strong communication skills.Desired Skills:Project & Team Management PHP Framework & MVCREST & SOAP APIGoogle AnalyticsJIRA, TFS Azure, Google Cloud Zoho, Salesforce

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CRM

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About Company

KNV has established itself as one of India’s leading financial advisory houses, offering various financial solutions to its Institutional, corporate and individual clients. KNV management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. We offer a wide range of products & services under one roof, for the convenience and benefit of our customers. We service our customer relationships through a team of over 30+CRM.

The distribution of wealth is a comparison of the wealth of various members or groups in a society. It shows one aspect of economic inequality or economic heterogeneity. A recent report showed that India’s richest 1 per cent of the population hold 42.5 per cent of national wealth while the bottom 50 per cent, the majority of the population, owns a mere 2.8 per cent. According to an Oxfam report, India’s top 10 per cent of the population holds 74.3 per cent of the total national wealth while the bottom 90 percent holds 25.7 percent of national wealth. KNV CAPITAL SERVICES aims to distribute the 74.3 percent of nation wealth among 90 percent population by our financial strategy and money making plan.

“Our vision is to create a better everyday life for many people.” To work with vigour, dedication and innovation to achieve excellence in service, quality, reliability, safety and customer care as the ultimate goal. To earn the trust and confidence of all customers, exceeding their expectations and making the Company a respected household name. Our vision is to be trusted and respected by our families, clients, and profession as the model financial advisory firm that helps others as they transition through life’s financial cycles.

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Important dates & deadlines?

Application Deadline

27 Oct 22, 12:00 AM IST

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CRM Zoho Analyst

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