Customer Support Agent

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 1 year ago
0-1 years
Dubai, UAE
Work from Office

Posted: 1 year ago
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Applicants: 85+
Job Description
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Job Description


⁠•⁠ ⁠Handle customer enquiries with appropriate and timely follow through and document all customer interactions.
•⁠ ⁠Resolve queries and issues both internally and with exhibitors.
•⁠ ⁠Handle calls and chat support.
•⁠ ⁠Outbound soft selling, sales through service and up-selling with existing clients
•⁠ ⁠Maintain and achieve all department and personal KPI’s and Objectives, as set by the department or line manager.

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Best fit
•⁠ ⁠Can speak any of the mentioned languages (English, Telugu, Tamil, Kannada and Hindi).
•⁠ ⁠Freshers are eligible, if you have experience, It’s a plus point
•⁠ ⁠Knowledgeable: Work on Excel and google sheet.

Skills

Call Center ExperienceCommunication SkillsHandling Customer ComplaintsExcel SkillsCustomer Support

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Important dates & deadlines?

Application Deadline

13 Mar 25, 03:40 PM IST

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