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Job Description
Team Leader
. Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.
. Collaborating with fulfilment teams to ensure best in class conversion ratios.
. Ensure availability of trained manpower to maintain production at 100% capacity.
. Adherence to Standards of Performance.
. Meeting Customer Satisfaction index as measured through NPS surveys.
Job Requirements:
. Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees.
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. Experience in working in a tele-sales or relationship management in BFSI preferred.
. Certified in AMFI/IRDA.
. Good listening skills and strong communication abilities.
. Team Player.
Skills
SalesCustomer SatisfactionIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
09 Oct 25, 05:37 PM IST
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