Service Officer-BRANCH BANKING-Branch Banking

Department Icon BFSI (Operations & Lending)
89+ Applicants
Posted: 1 year ago
1-2 years
Dhule, Maharashtra
Work from Office

Posted: 1 year ago
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Applicants: 100+
Job Description
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Job Description

KRAs:
  • Cash Management Cash/Non-cash transactional activities
  • Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
  • Maintaining speed and accuracy of transactional processes.
  • Sensation of the use of other business opportunities.
  • Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth
Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
Speed and accuracy of transaction.
Exploitation of other business opportunities sensed.
Providing quality of experience that will ensure retention and positive word-of-mouth.
EXPERIENCE, QUALIFICATIONS & QUALITITIES
Experience of 1-2 years only. The experience should have been in the front-office of banks.
Graduate.
Well groomed and presentable.
Bilingual proficiency: English and local language
Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.
Computer proficiency a must.
AGE:

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22-25 years
OTHERS:
Reporting to: Service Manager / Branch Manager (depending on size of branch)
TARGET:
ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange
THE ROLE (bold):
REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS

Skills

Computer ProficiencyAcquisitionCash ManagementFrontReportingBranch ManagerBranch Banking

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About Company

Kotak Mahindra Bank is a leading Indian private sector bank known for its innovative banking solutions and customer-centric approach. With a comprehensive suite of financial products and services, including retail banking, investment banking, and wealth management, the bank caters to the diverse needs of individuals, businesses, and corporations across the country. Kotak Mahindra Bank careers offer a dynamic and engaging work environment where professionals can thrive, innovate, and contribute to the bank's mission of delivering exceptional value. Employees are encouraged to pursue excellence, with ample opportunities for professional growth and development. For those looking to forge a successful career in banking, Kotak Mahindra Bank careers present a platform to be part of a progressive, growth-oriented organization.  

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Important dates & deadlines?

Application Deadline

27 Jan 25, 03:09 PM IST

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Service Officer-BRANCH BANKING-Branch Banking

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