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Job Description
Role: Analyst
Primary Responsibility: 90% of the role involves handling calls in regional languages and documenting reports
Requirement:
• Must be fluent in English + Hindi + 1-2 regional languages
• Must be a graduate from a recognized university
• Excellent verbal and written communication skills
• Willingness to work in rotational shifts
• Experience: 0-6 months in call center or customer support preferred
• Immediate joiners preferred
Job description: Looking to get Placed? Try our Placement Guarantee Plan
Forensic-WRHS (Whistle-blowing and Reporting Helpline Solution) helps clients in establishing and managing a secure, efficient and impartial reporting channel for their employees as well as third parties to report any suspected malpractices or fraudulent activities. We offer 5 reporting channels to the clients (Phone, email, web portal, chatbot and post box). The team addressing those whistle-blower complaints, prepare a formal report in English language and share with the quality evaluator.
Criteria: Candidate has to be flexible to work in shifts (08:00AM to 04:00PM or 02:00PM to 11:00PM or 11:00PM to 08:00AM)
Skills
EnglishExcelHindiMS OfficeOriyaBengaliTeluguCommunication SkillsCustomer SupportCall CenterIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
10 Jan 26, 04:40 PM IST
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