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Job Description
- You will play a crucial role as a member of the team at Kyyba by providing level 3 technical support for the Ceridian Dayforce solution. Your responsibilities include troubleshooting system issues, guiding users in issue resolution, responding to inquiries promptly, collaborating with internal stakeholders to enhance system functionality, conducting system testing, maintaining accurate documentation, training end-users, and identifying opportunities for process improvement.
To excel in this role, you must have a University Degree and 1 to 3 years of relevant work experience. Strong analytical and problem-solving skills, effective communication abilities, attention to detail, organizational skills, proficiency in data analysis, and the capacity to work both independently and within a team are essential. Knowledge of Microsoft Office Suite, particularly Excel, is required, and familiarity with how Workday HCM interfaces with Dayforce is preferred.
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Your work environment will primarily be in an office setting with 10-25% travel required periodically. Fluency in English is mandatory, and Kyyba is committed to providing reasonable accommodations for qualified individuals with disabilities upon request. As an Equal Opportunity Employer, Kyyba offers competitive benefits such as medical, dental, vision coverage, 401k, life insurance, work-visa sponsorship, and opportunities for advancement. Joining Kyyba opens doors to long-term assignments and potential hire by clients, recognizing the company's achievements and awards in the industry.,
Skills
Data AnalysisProcess ImprovementAnalystMicrosoft Office SuiteProblemsolving AbilitiesReportingCommunication SkillsSystem TestingTroubleshootingDocumentationTraining EndusersAnalytical SkillsWorkday HCMOrganizational SkillsTechnical SupportCeridian Dayforce SolutionIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
26 Oct 25, 02:24 PM IST
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