Pre-Sales - Officer

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As a Presales at L&T Realty, you will manage and convert leads, improve lead management processes, and generate quality walk-ins across projects. This individual contributor role focuses on optimizing lead conversions, increasing revenue, and driving best practices in lead handling.

Key Responsibilities:

• Lead Conversion: Manage leads from multiple sources, aiming to improve conversion rates and contribute 20%+ to the business.
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  Performance Reporting: Monitor lead progress, prepare dashboards, and provide insights to top management.
• Cross-Project Utilization: Leverage leads across various real estate projects, coordinating with sales for updates on pricing and inventory.
• Process Improvement: Implement industry best practices and optimize CRM and cloud telephony systems.
• Call Quality: Review and improve call engagement and lead interaction quality.

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Requirements:

• Strong analytical skills and proactive approach.
• Experience in presales or telecalling, preferably in real estate, aviation, or hospitality.
• Knowledge of CRM (Salesforce) and cloud telephony systems.
• Graduate or above.