Business Analyst

We are seeking a proactive and detail-oriented Business Analyst with 3+ years of experience in the IT services and product development domain, who also possesses hands-on experience in project management. The ideal candidate will serve as a liaison between business stakeholders and technical teams, ensuring that business needs are clearly understood, documented, and delivered through structured solutions.

• Business Analysis & Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business and functional requirements. Create detailed documentation such as Business Requirements Documents (BRDs), Functional Specifications, and User Stories.
• Solution Design & Technical Mapping: Analyze business processes and recommend technology-driven solutions. Work with solution architects and developers to translate business requirements into technical deliverables.Demonstrate strong understanding of APIs, microservices, and system integration.
• Project Management: Plan, execute, and monitor project timelines, resource allocation, and deliverables to ensure successful implementation.Maintain project documentation, status reports, and communicate effectively with internal and external stakeholders.Proactively manage risks, issues, and changes in project scope.
• Client Interaction & Stakeholder Management: Lead client meetings, workshops, and product demonstrations. Act as the primary point of contact for client communications during project execution.Handle client expectations, gather feedback, and ensure client satisfaction.
• Documentation & Process Improvement: Prepare clear, structured, and accessible documents using tools like Lucidchart, Draw.io, or Visio.Identify process gaps and suggest improvements to enhance operational efficiency.
• CRM & Sales Support: Use CRM systems to manage leads, track client engagement, and support sales with technical inputs. Assist sales teams in preparing proposals, product pitches, and solution presentations.
• Agile Methodology & Tools: Work within Agile frameworks using tools like JIRA, Confluence, and Trello.Participate in sprint planning, backlog grooming, and retrospective meetings.

• BE (computer science, Computer, IT), BCA, MCA, BSC, MSC (IT), BBA (Marketing), MBA (Marketing) or equivalent pass out can apply.
• Minimum of 2 to 3 years of experience with Business Analyst with It service and product base experience can be considered.

• Strong problem-solving abilities with a keen attention to detail and the ability to troubleshoot advanced technical issues.
• Ability to handle direct client communication and manage relationships.
• Excellent communication skills and a team-oriented mindset.
• Immediate joiner will be preferable.
• Gujarat State level candidate will be preferable.
• Experience working as a Business Analyst on mobile and/or web applications.
• Hands-on experience in project coordination or project management.
• Familiarity with Agile methodologies and wireframing/prototyping tools.
• Exposure to APIs, technical documentation, microservices, and system workflows.
• Experience using diagramming tools like Lucidchart, Draw.io, or Visio.
• Proficient in writing user stories and documenting business requirements.
• Familiarity with Agile methodologies and tools such as JIRA and Confluence.

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• Excellent Communication Skills Written and verbal
• Ability to handle Direct Client communication, Client Handling, Client Management, Can be able to close the deal independently.
• Strong Problem Solving Skills.
• Requirement gathering & Analysis. Ability to gather, analyse, and document business, functional, and technical requirements from stakeholders.
• Technical Understanding of It related softwares like APIs, Jira.
• Familiarities with Agile Methodologies & Wireframing & Prototyping.
• Experience with ERP/CRM systems (e.g., SAP, Hands-on experience with Oracle, or Salesforce.
• Independent client handling and proposal closing capabilities.
• Experience conducting client training and knowledge transfer.
• Emotional intelligence and adaptability in fast-paced environments.