Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs
Job Description
Reporting to Store Manager
Skip Level Areas Operations Manager
About Lenskart
With a mission to give India a vision, Lenskart.com is Indias fastest growing eyewear company. Lenskarts products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. Backed by IDG Ventures, Unilazer Ventures and TPG Capital, Lenskart has grown its array of services exponentially.
About The Role
Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store.
Responsibilities
- Customer focus
- Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up
- He/she will be involved in stock takes, maintaining sales floor standards, and other day-to-day
- He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively
- He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has
- Product Recommendation
- With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales
- He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions
- Achieving sales targets & SOP Adherence
- Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently
- Post making the sale, he/she is responsible for coordinating with the customer for product pick up, after receiving due communication from the warehouse.
- Store upkeep &Maintenance
- He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage
- He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store
Looking to get Placed? Try our Placement Guarantee Plan
- Minimum qualification: Graduation
- Minimum Experience- 1-year experience in any sales (Except tele-sales)
- Ability to build rapport and trusting relationships
- Ability to understand unstated needs of the customer and offer solutions
- Clear articulation and active listening skills
- Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation
- Ability to multitask and organize activities based on priority
Skills
SalesCustomer ExperienceCustomer SatisfactionIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Lenskart is a pioneering eyewear brand that has redefined the way people shop for glasses online in India. Established in 2010, Lenskart offers a diverse range of eyewear products, from stylish frames to prescription lenses and sunglasses. With a mission to make eyewear accessible and affordable for all, Lenskart combines innovative technology with fashion-forward designs, providing customers with a seamless shopping experience. From virtual try-ons to home trials, Lenskart leverages cutting-edge tools to ensure customers find the perfect pair of glasses. With a commitment to quality, affordability, and customer satisfaction, Lenskart continues to be the preferred destination for eyewear enthusiasts across the country.
Important dates & deadlines?
Application Deadline
26 Dec 25, 03:32 PM IST
Similar Jobs
View All
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
Sales Associate - Gujarat - Ahmedabad Hub
Share with
