Job Description
Key Responsibilities
- Provide techno-functional support for Oracle EBS Finance modules: AP, AR, GL, FA, EBTax, Vertex, OneSource, and Cash Management.
- Troubleshoot and resolve incidents and defects across L2/L3 within SLA timelines.
- Perform root cause analysis (RCA) for recurring and critical incidents.
- Create and maintain functional and technical documentation, SOPs, and support guides.
- Participate in CAB (Change Advisory Board) meetings and follow change control processes.
- Collaborate with business and IT teams to ensure accurate issue tracking and timely resolution.
- Work with ServiceNow for incident and change management.
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- Provide support during peak periods like Finance Close and Cyber 6.
- Coordinate with cross-functional teams and offshore/onshore resources for seamless issue management.
- Contribute to continuous improvement initiatives by identifying process and performance enhancements.
Skills
Cash ManagementFaGlFinanceCashIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
26 Jun 26, 01:55 PM IST
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