Sales Coordinator - The Ritz-Carlton DIFC Dubai

Job Title
Sales Coordinator - The Ritz-Carlton DIFC Dubai

Sales Coordinator - The Ritz-Carlton DIFC Dubai

Job Overview
The Ritz-Carlton DIFC is seeking a detail-oriented and proactive Sales Coordinator to support its Sales and Marketing department. Located in the heart of Dubai s financial hub, this luxury property offers a world-class work environment where you ll help drive business growth and ensure a seamless client experience.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Marketing / PR / Advertising
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
As Sales Coordinator, you ll provide administrative and sales support to the Sales & Marketing team, from preparing contracts and proposals to managing guest inquiries and client communications. This role plays a vital part in maximizing revenue and ensuring that every guest and client touchpoint reflects the Ritz-Carlton s legendary service standards.

Key Responsibilities

* Handle all administrative duties including document preparation, filing, and email correspondence
* Prepare and process sales documents such as proposals, contracts, banquet event orders, etc.
* Coordinate with clients via phone and email to answer questions and fulfill requests
* Manage promotional materials, sales kits, and property brochures
* Ensure data entry accuracy in sales tracking and commission systems
* Promote the Ritz-Carlton brand image internally and externally
* Respond to guest inquiries regarding services, amenities, rates, and promotional offers
* Support internal communication between departments for smooth event and booking execution
* Comply with all brand standards in appearance, communication, and behavior

Job Requirements

* High school diploma or equivalent required; a diploma in business, marketing, or hospitality is a plus
* Minimum of 1 year experience in a sales, admin, or customer service role in hospitality or luxury services
* Strong communication skills and professional phone/email etiquette
* Detail-oriented with excellent organizational and time management abilities
* Familiarity with hotel sales systems and CRM tools is preferred
* Ability to work well within a team and maintain discretion with sensitive information