Head Of Central Reconciliation Unit (CRU)

To lead the end-to-end enterprise-wide reconciliation function through the design, implementation, and governance of CRU. The incumbent will be accountable for executing the reconciliation strategy, enhancing control effectiveness, ensuring compliance with regulatory and internal policies, driving automation, and aligning reconciliation operations across Group Operations, Finance, Technology, and International Banking Group (IBG) locations & Overseas branches, including Subsidiaries. The role is central to transforming the reconciliation ecosystem into a standardized, risk-managed, and insight-driven function across the bank.
Knowledge
Knowledge, Skills and Experience

• Deep understanding of reconciliation processes across Nostro, Internal accounts, Sundry GLs, VAT Process and Regulatory Reconciliation requirements.
• Strong knowledge of reconciliation systems architecture, including workflow design, logic configuration, and data feed dependencies.
• Familiarity with financial controls, GL accounting principles, provisioning and write-off policies, and external audit requirements.
  

Skills

• Strong analytical and diagnostic skills, with the ability to interpret MI, break trends, and drive strategic process change.
• Stakeholder engagement and influencing skills to work effectively with cross-functional leaders across Operations, Finance, Audit, and Technology.
• Proficiency in reconciliation platforms (e.g., TLM) and data governance tools.
  

Experience

• 20+ years of experience in financial services, with at least 5 years leadership role in reconciliation, financial controls, or governance roles.

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• Demonstrated experience in leading multi-country reconciliation or financial control teams in a bank or financial institution.
  

Proven track record in driving standardization, audit compliance, and technology-driven reconciliation enhancements.
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