Manager, Card Operations.Injaz - Merchant Services Dept.Operations Group
Operations Maintenance & Support
85+ Applicants
Posted: 21 hours ago
0-1 years
United Arab Emirates
work from office
Posted: 21 hours ago
|
Applicants: 85+
Job Description
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Job Description
- Lead and manage global acquiring operations teams across multiple regions, ensuring standardization and operational excellence.
- Oversee day-to-day acquiring operations, including merchant onboarding, transaction processing, settlement, reconciliation, and dispute/chargeback handling.
- Implement and optimize processes to ensure accuracy, timeliness, and efficiency across all acquiring operational flows
- Drive digitization, automation, and continuous improvement initiatives to enhance speed, efficiency, and accuracy in operations.
- Establish and monitor KPIs, SLAs, and dashboards to ensure performance excellence across global acquiring operations.
- Should have an excellent operational knowledge of Acquiring processes and should be fully familiar with Visa and Master card guidelines and regulations
- Identify opportunities to automate and optimize digitalization, increase STP penetration by solutioning, leveraging technology and tools to drive efficiency, standardization and effectiveness for UAE, Egypt and Pakistan processes.
- Responsible for setting up operational structure, processes, accounting, reconciliation, SOPs, OPMs, RCSA structure etc. for Digital Bank for Pakistan
- Provide guidance in developing and maintaining procedures for product/process implementation for acquiring for all countries, adherence to compliance requirements of various schemes, adherence to product and policy requirements of the Bank.
- Effective Performance management of Issuing team and ensuring productivity and efficiencies are closely monitored at individual and at team level.
- Should act as a functional bridge between business and IT team in developing comprehensive requirements which include existing process/functions, process changes and improvements, new functionalities, review and solutioning, UAT planning and testing, post implementation system review & validation.
- Understanding and analyzing the VAT requirements of regulators, work with IT, Business and other stakeholders in design and implementation of solutions for VAT compliance
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About Company
Mashreqbank is a leading financial institution in the Middle East, offering a wide range of banking and financial services to individuals and corporations.
Important dates & deadlines?
Application Deadline
19 Jun 26, 01:39 PM IST
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