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Job Description
Title and Summary
- Senior Analyst, Marketing
- Senior Analyst, B2B Marketing
Overview
- The Global Business Solutions Center is seeking a Senior Analyst, B2B Marketing to own execution and support for marketing operations, data workflows, and inbound request management.
- This role requires a strong foundation in data handling, CRM systems, and project coordination.
- The ideal candidate is detail-oriented, analytical, and thrives in a fast-paced, cross-functional environment.
Role
In this position, you will :
- Manage campaign execution & lead generation tasks including lead uploads, tracked links, and project coordination for inbound requests.
- Oversee complex data uploads across multiple systems, ensuring compliance with formatting and validation requirements.
- Triage incoming tickets, assign them to the appropriate team members, and maintain communication with requestors to ensure clarity and completeness.
- Maintain and deliver service level agreements (SLAs), including first response and task validation.
- Collaborate with cross-functional teams to ensure seamless execution and high-quality outputs.
- Monitor and report on operational metrics, identifying areas for improvement and efficiency.
All About You
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- The ideal candidate for this position should:
- Demonstrate advanced proficiency in Excel for data manipulation, validation, and reporting.
- Have working knowledge of platforms such as Monday.com, Salesforce, and Marketo .
- Possess strong project management skills with the ability to prioritize tasks and manage timelines.
- Be comfortable navigating multiple systems and resolving technical challenges.
- Exhibit excellent communication and interpersonal skills, with a customer service mindset.
- Show attention to detail and a commitment to quality assurance.
- Be adaptable to time zone differences and capable of managing workload effectively.
Skills
MarketingProject ManagementCrm SystemsCCustomer ServiceCommunication And Interpersonal SkillsSalesforceOperationsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Mastercard is a pioneering technology company in the global payments industry, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities – such as shopping, traveling, running a business, and managing finances – easier, more secure, and more efficient for everyone. Mastercard careers offer a world of opportunity to be at the forefront of the digital payments revolution. The company fosters an inclusive, dynamic, and innovative work environment, where employees are encouraged to bring diverse perspectives and drive forward the future of commerce. Mastercard careers are for those looking to make a global impact, offering roles in technology, finance, customer service, and many other areas, all while promoting financial inclusion and sustainable growth worldwide.
Important dates & deadlines?
Application Deadline
29 Apr 26, 04:27 PM IST
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