Ecommerce Coordinator

We are excited to announce that we are looking for atalented E-commerce Sales Managerto join our team! If you know someone with experience in managing online sales acrossAmazon, eBay, and eCommerce platforms, wed love to hear from them.

Position Description

Job Title:E-commerce Sales Manager

Location:Ahmedabad, Gujarat, India

Job Type:Full-time

Reporting To:Head of IT & Digital

What Were Looking For:

Experience in e-commerce sales (Amazon, eBay, Shopify, etc.).

Strong understanding of online sales strategies, product listings, and digital marketing.

Data-driven mindset with a focus on revenue growth.

Ability to manage product performance, optimize listings, and handle marketplace operations.

Job Summary:

We are looking for a results-drivenE-commerce Sales Managerto oversee and grow our online sales acrossAmazon, eBay, and our eCommerce website. The ideal candidate will be responsible for managing product listings, optimising sales strategies, analyzing performance metrics, and ensuring smooth operations of our online stores. This role requires strong expertise in digital marketplaces, online sales strategies, and data-driven decision-making.

Key Responsibilities:

Sales & Strategy:

Develop and implement e-commerce sales strategies to drive revenue growth.

Manage and optimise product listings onAmazon, eBay, and the companys eCommerce website.

Monitor sales performance and identify opportunities for growth.

Conduct market research to stay ahead of competitors and industry trends.

Implement promotional campaigns, discounts, and special offers to increase conversions.

Marketplace & Website Management:

Ensure accurate product listings, pricing, and inventory updates.

Optimise product titles, descriptions, images, and keywords for better visibility.

Manage customer reviews, feedback, and ratings to enhance brand reputation.

Collaborate with the marketing team for PPC campaigns, SEO, and social media promotions.

Ensure compliance with marketplace policies and guidelines.

Data Analysis & Reporting:

Analyze sales data, conversion rates, and customer behavior to make data-driven decisions.

Track key performance indicators (KPIs) such as revenue, profit margins, and return on ad spend (ROAS).

Generate weekly and monthly sales reports for management review.

Operations & Customer Service:

Coordinate with the distributors for logistics part to ensure timely order fulfilment.

Handle virtual customer inquiries, returns, and complaints in a professional manner.

Work closely with suppliers and vendors to maintain stock availability.

Proven experience (3+ years) in e-commerce sales management(Amazon, eBay, Shopify, or WooCommerce preferred).

Strong understanding ofAmazon Seller Central, eBay Seller Hub, and eCommerce platforms.

Knowledge ofSEO, PPC, Google Analytics, and digital marketing strategies.

Proficiency indata analysis tools (Excel, Google Sheets, or BI tools).

Experience with inventory management and logistics coordination.

Strong negotiation, communication, and problem-solving skills.

Ability to work in a fast-paced, results-driven environment.

Preferred Skills:

Experience with tools likeHelium 10, Jungle Scout, or Terapeakfor market research.

Knowledge ofemail marketing and CRM tools.

Basic understanding ofHTML, CSS, or Shopify customisation.

Benefits:

Competitive salary + performance-based incentives

Flexible work environment

Growth opportunities within the company