IT-Technical Support Engineer IV

Who we are
At MediaKind, were reshaping the future of streaming videoand were moving at incredible speed. Our cloud-native, agile technology enables customers to rapidly build, deploy, and scale premium streaming experiences, removing traditional barriers to innovation and growth.
Were on a mission to transform how the world watches video: making every moment extraordinary, personalized and valuable for content owners and their consumers.
Here, youll be part of a dynamic team thats redefining how media experiences come to life. Our award winning products simplify complex operations, enabling customersfrom iconic sports brands to innovative broadcasters and content ownersto focus purely on storytelling, and growth. By replacing legacy complexity with cloud-connected solutions, we ensure speed, simplicity, and commercial transparency. Youll be joining a team that values practical thinking over buzzwords, and velocity over bureaucracy.
Beyond technology, our true strength lies in our people. We are committed to fostering a passionate community of creators, developers, and artists who love what they do. Together, well redefine the art of streaming.
If youre ready to build whats next in streamingand do it with a team that moves fast, thinks boldly, and builds with intentcome make it happen with us.
Position Overview

• Administration of O365 & Azure Tenant
• Teams
• Email
• SharePoint
• License Administration
• Azure Cloud
• On Prem AD Administration & Management
• Azure AD Administration & Management
  
• Corporate Infrastructure Servers
• Tenant Admin ( Highest Level of Supervisor)
• Interface with Microsoft on Complex escalations
• SECONDARY
• OU Administration
• Escalates Client Tickets
• MS Product deployment ( Places)
• Print Server Administration
• Product Deployment & Release
  

Education: Graduate in Engineering
Relevant Experience 15+ In Windows Server & Enterprise environment, Azure with architecture. Tenant Administration
Primary Skills

• Windows Enterprise servers 10+ Year with system recovery Knowledge
• O365 expert level admin and recovery knowledge
• Ability to Draft a technical Customer requirement document
• Enterprise Network understand and Global Admin Skills
• Ability to evolve solution and deliver projects in the Area of Enterprise Corporate Server Infrastructure.
• Azure Administration
• Very Strong Analytical Skills.
• Strong Team Player
• Strong Communication & Written Skills ( English Neutral)
  

Working Location & Hours:
Support in European Time and 24 X 7 on call support.
Role based in Bangalore and Hybrid role.
Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers and our business. Everyones identity, background and life experiences add to the MediaKind story and we welcome all.
Our goal is to help increase diversity across the Media Broadcast industry, so we aim to make the recruitment process as accessible as possible. If youre excited about this position and think you could add value to MediaKind, please apply even if you believe your skills are not a perfect fit for the role. Should you require any reasonable adjustments to be made to our recruitment process please reach out to the Recruiter to discuss how we can support you.
To learn more about our Diversity, Equity & Inclusion initiatives visit: https://www.mediakind.com/life-at-mediakind/